169 questions
4 answers
One of the answers was accepted by the question author.
Continued problem with MS Windows 11 Pro updates stuck in Pending Download status.
Updates are found and the attempt to download remains stuck in "Pending Download" status. I have attempted to run the "Windows Update Troubleshooter" and it fails to work. I have installed a repair version of Windows which helped for…
Windows for business | Windows Client for IT Pros | Performance | System performance
asked
2026-09-20T10:51:49.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 44%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
John Coffey
25
Reputation points
commented
2026-10-11T20:56:19.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 84%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Alan Burg
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Wallpaper resets to color and New WinUI 3 Search has no Search bar in build 26340.9616
I am using Windows 11 26H2 Experimental build 26340.9616. I am experiencing two separate issues in this build. Desktop wallpaper always resets to a solid color When I change my desktop background to a picture, Windows does not keep the selected image.…
Windows Insider program | Windows Insider preview | Search
asked
2026-10-08T22:44:43.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 63%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Alon
20
Reputation points
answered
2026-10-11T20:52:01.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 23%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
Hamad suliman
0
Reputation points
1 answer
Missing files
VCRUNTIME140.dll and MSVCP140.dll are missing. The app will not open without these
Windows for home | Windows 11 | Devices and drivers
24,628 questions
asked
2026-10-11T20:48:41.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 61%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Stephen Rayburn
0
Reputation points
answered
2026-10-11T20:49:15.0566667+00:00
AI answer
2 answers
how to fix notice when opening spreadsheets that says excel has run into a problem
when i try to open a excel spreadsheet it pops up the notice...we're sorry, but the excel has run into an error that is preventing it from working correctly. excel will need to be closed as a result. would you like us to repair now? but nothing happens…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
21,059 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 56.00000000000001%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
1 answer
Surface 7Pro Win10 Can’t start camera 0xa00f429e <pageopenfailed> also <windowshowfailed>(0x8007007f)
Just tried to open native windows camera app in Win10 Surface 7Pro and got error message "Can't start your camera 0xa00f429e <pageopenfailed> (0x8007007f)" Still works fine in Zoom, Teams, and other camera apps downloaded from MS store.…
Surface | Surface Pro | Sound and camera
722 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 12%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
2 answers
removal of strike penalty
MS ads has placed a strike penalty on my account. I have no idea of how to fix the problem. I have redone my sites and removed all content that may have caused the strike, now, all I want to do is submit my ads and sites to MS ads for evaluation, so that…
Microsoft Advertising | Manage ads | Editorial policy guidance
Microsoft Advertising | Manage ads | Editorial policy guidance
Understanding and complying with Microsoft’s ad content and formatting rules
51 questions
asked
2026-10-01T00:50:24.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 52%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
john white
0
Reputation points
answered
2026-10-11T20:45:31.2666667+00:00
john white
0
Reputation points
1 answer
Were they able to solve it?
I'm trying to sign in to OneDrive with a different Microsoft account to look for some files, but I can't access it either. When I try to sign in, it asks me to confirm the email address vm*****@mcbotmfa.club
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,086 questions
asked
2026-10-11T20:42:21.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 45%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Miguel Araujo
0
Reputation points
answered
2026-10-11T20:43:10.5666667+00:00
AI answer
2 answers
One of the answers was accepted by the question author.
onenote is disabled on demo device
hi i bought this laptop at a display model when i try to use onenote it just says 'one note is disabled on demo device' please help
Microsoft 365 and Office | OneNote | For home | Other
Microsoft 365 and Office | OneNote | For home | Other
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
145 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 32%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
0 answers
Sole Global Administrator Locked Out - Support Not Responding
I'm the sole global administrator for my organization. I've been locked out of the account because it requiring MFA through Authenticator, but Authenticator is asking me to login and authenticate using Authenticator. I put in a support ticket 48 hours…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,332 questions
asked
2026-10-11T20:39:11.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 40%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
AOSIS Admin
0
Reputation points
asked
2026-10-11T20:39:11.8766667+00:00
AOSIS Admin
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Copilot Upgrade - and trouble
hello Im having major drama with Copilot and use - and BEFORE I upgrade if that's the problem I need to PLEASE speak with usage with a LIVE Customer Service Agent - NOT a BOT PLEASE Moved from Microsoft 365 and Office | Subscription, account, billing |…
Microsoft Copilot | Other
2,257 questions
asked
2026-04-24T03:31:57.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 86%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Mark Thomas
25
Reputation points
commented
2026-10-11T20:38:42.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 78%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Thomas Dunlap
0
Reputation points
2 answers
Gmail isn't working in Outlook all of a sudden
I've had a gmail account I access via Outlook for years, along with several non-gmail accounts. All of a sudden, the gmail account isn't working. It's not getting all my emails (I've checked it against the account directly on the web). I get a banner…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,849 questions
asked
2026-10-09T01:31:30.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 86%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Mathilda Navias
0
Reputation points
commented
2026-10-11T20:34:46.91+00:00
Mathilda Navias
0
Reputation points
2 answers
convert business account to non profit
I'm trying to convert my business office 365 account to a nonprofit account. When I enter my business account, it says it's not valid. I am working with someone at my church is there a way we can have him call and follow up on this? thanks!
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,524 questions
asked
2026-10-11T19:53:35.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 81%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Bobbie Croone
0
Reputation points
edited an answer
2026-10-11T20:34:36.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 25%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
Ivory
2,075
Reputation points
Independent Advisor
1 answer
Authenticator app usage
I need help accessing Authenticator app usage on my pc
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,610 questions
asked
2026-10-11T20:31:57.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 46%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Rich Cancilla
0
Reputation points
answered
2026-10-11T20:32:09.4166667+00:00
AI answer
0 answers
recover email
how do I recover my email? my password has no problem, it's an old phone number I dont have anymore that block me from accessing my account. Thank you
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,129 questions
asked
2026-10-11T20:31:35.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 11%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Samuel King
0
Reputation points
0 answers
How do I delete an old unused email account
Dear Microsoft Please can you close my email account - ******@outlook.com - I no longer use this one now also Can you close my other email account - ******@outlook.com - I have a NEW email account which I use day to day now Thank you Iain…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,129 questions
asked
2026-10-11T20:31:23.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 60%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Iain Blair
0
Reputation points
asked
2026-10-11T20:31:23.24+00:00
Iain Blair
0
Reputation points
2 answers
Something is stopping me get into safemode and use sfc scannow
Hi, This started with the system crashing - probably because the graphics card drivers were wrong. I was planning to use DDU to sort that but could not get into safe mode and I guess turning the machine off repeatedly introduced errors. but I used DISM…
Windows for home | Windows 10 | Performance and system failures
42,884 questions
asked
2026-10-10T19:21:17.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 69%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPN%3C/text%3E%3C/svg%3E)
Pete Newton
0
Reputation points
commented
2026-10-11T20:31:07.11+00:00
Pete Newton
0
Reputation points
1 answer
Deleted emails
In outlook my incoming emails are going directly to my Deleted Items files.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,129 questions
asked
2026-10-11T20:30:14.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 72%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
Ted Harris
0
Reputation points
answered
2026-10-11T20:30:25.9233333+00:00
AI answer
0 answers
Artifact Signing: supported primary-email change for an existing organization validation
We have an existing Azure Artifact Signing public organization identity-validation request in Action Required status. Its primary business email is a working mailbox but has no Microsoft login. The representative-verification link returns a permission…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,412 questions
asked
2026-10-11T20:26:11.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 70%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Collin Neri
0
Reputation points
asked
2026-10-11T20:26:11.7766667+00:00
Collin Neri
0
Reputation points
1 answer
Sole Global Admin locked out by MFA – need Data Protection escalation
I am the only Global Administrator of our Microsoft 365 Business tenant. I changed phones and lost access to Microsoft Authenticator, my only MFA method. I could not sign in to my Microsoft 365 Business admin account to write this question, because every…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,524 questions
asked
2026-10-11T16:48:25.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 62%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAY%3C/text%3E%3C/svg%3E)
Aykut Yesil
0
Reputation points
edited a comment
2026-10-11T20:26:11.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jack-Bu
6,955
Reputation points Microsoft External Staff
Moderator
2 answers
Product activation failed
I can't use excel at the moment as it is saying my product activation failed. What do I need to do?
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
5,972 questions
asked
2026-10-11T19:35:22.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 35%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELP%3C/text%3E%3C/svg%3E)
Lisa Phillips
0
Reputation points
answered
2026-10-11T20:23:59.18+00:00
Ferdinand Nanalig
33,415
Reputation points
Independent Advisor