Can speak to a human by telephone

Microsoft employees stopped providing support to users of their consumer software long ago. The money that you and I and everyone else pay Microsoft for consumer software is for the right to use the software.

Today there are more than a billion users of Microsoft software all over the world. No organization can afford to support that many users for free.

There are countless resources available for help with Microsoft software, like Microsoft Q&A. For users who are unable to take advantage of those resources, Microsoft has hired a substantial number of outside contractors. The way to reach these folks starts with a chat which you can find here:

https://support.microsoft.com/contactus

I have received outstanding help from AI. I can help you with that, and even provide a prompt you can use to start.

Hello Phillip,

I am asking can you describe your problem in details, with screenshots?

Hi,

I am afraid Microsoft doesn't have a call me back number directly. As a forum support advisor, I will help:

I see that you are locked out. When you try to use your credentials, does it say invalid password?

I am eager to hear back from you to find a solution.