Refund inquiry for canceled exam – original card inactive

Pavan Mudduluru 0 Reputation points
2026-10-13T19:32:41.12+00:00

Hello,

I recently canceled an Azure certification exam and am currently waiting for my refund. However, I just realized that the payment card I originally used is no longer active or valid. Could you please let me know how the refund will be processed in this situation and what steps I need to take to receive it?

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Answer accepted by question author
Julian Sharp 45,436 Reputation points
2026-10-13T20:37:29.7733333+00:00

This is a community forum not support, contact Pearson Vue, the exam provider, https://www.pearsonvue.com/us/en/microsoft.html#customer-service

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