Sending, receiving, and organizing email in Outlook.com
In Outlook on the web, Stop processing more rules is turned on by default when creating a rule. If it stays enabled, only the first matching rule is applied and later matching rules are skipped.
To fix it in Outlook on the web:
- Open Settings.
- Go to Mail > Rules.
- Open each rule with Edit rule.
- Clear Stop processing more rules for rules that should not block later rules.
- Save the rule.
- In Mail > Rules, reorder the rules so the most important rule runs first.
Important behavior:
- Rules are applied in the order shown in the Inbox rules list.
- If Stop processing more rules is enabled on a rule, any later matching rules will not run.
- If it is disabled, all matching rules can be applied.
- In new Outlook, Outlook on the web, and Outlook.com, only server-side rules are supported.
If the rule was created in Outlook for Mac, that can also be part of the problem. Some rules created in Outlook for Mac are not saved on the Exchange server. In that case, create or edit the rules in Outlook on the web or Outlook for Windows.
- The rule I created does not work | Microsoft Support
- [Outlook.com](https://support.microsoft.com/outlook/mail/edit-or-fix-a-broken-rule-in-outlook#the-difference-between-server-side-and-client-side-rules)
- [Classic Outlook](https://support.microsoft.com/outlook/mail/manage-email-messages-by-using-rules-in-outlook)
- StopProcessingRules