we set up a new website, new email is now coming up with old email

Johnny Lowe 0 Reputation points
2026-10-12T19:10:56.53+00:00

with different host and server, removed the outlook email and then restarted it again, usually it shows all the old emails, now it will not just current emails

Outlook | Windows | New Outlook for Windows | For business
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  1. Hendrix 2,075 Reputation points Independent Advisor
    2026-10-12T19:26:31.0766667+00:00

    Hi Johnny,

    Based on what you shared, since your email was moved to a different host and mail server, removing and re-adding the account in Outlook will only synchronize messages currently stored on the new server. It will not automatically transfer messages from the previous server.

    Therefore, please first check whether the older emails are still available through the old provider’s webmail. If they are, you can contact the hosting provider and ask them to migrate the mailbox from the old server to the new one.

    Also, for further assistance, can you confirm whether the account was configured as POP or IMAP, and whether the old Outlook profile is still accessible?

    Hope this information helps. Should you have any other questions, please feel free to share them in the comments of this post. I'm happy to help.

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