Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
For a personal Microsoft account, there is no single universal live-person account support phone number. The supported path is to use the Microsoft support contact flow, which can provide self-help, chat, or the most appropriate support option.
For account sign-in issues, start with the sign-in helper tool on the Microsoft support contact page.
For technical support or account and billing questions:
- Open the Microsoft support contact page.
- Select the Get help option.
- Describe the problem.
- Follow the prompts for self-help or connection to support, which may include chat.
If a phone number is needed for sales support, Microsoft publishes country/region-specific numbers. For the United States personal-account sales support options listed are:
- 855 270 0615
- 800 865 9408
- 800 642 7676
- 305 418 9136
If deaf or hard-of-hearing and using TTY/TDD in the United States, Microsoft lists:
- (800) 892-5234 for customer service
- (800) 892-5234 for technical assistance
Important: Microsoft support agents are not allowed to send password reset links or access and change account details.