Tag not monitored by Microsoft.
Microsoft Student Discount: "The client does not have access rights to the content" and "Offer not available in your region"
I had an issue where student verification completed successfully, but I received "The client does not have access rights to the content" and later "Offer not available in your region". Technical team escalated the issue when request help. I eventually resolve the issue using the following steps. Here are steps that eventually work. Have a great day :)
What worked for me was:
- Open the student offer and follow the process right to the verification step via your student email. Then...
- Complete the student verification from your student email account by right click the link and selecting an Edge InPrivate window (or preferred).
- Follow the prompts and you will get successful verification. But then, "offer not available in your region". Continue to accept the offer presented in US dollars.
- Check the country/region shown at the bottom of the Microsoft Store page. For me I had change from United States back to Australia region and confirm.
- After changing the region, I was able to continue without repeating the verification process again. Student discount applied.
Possible reasons for the issue may have occurred due to corrupted session/cookies, token issues, a licensing lookup problem, miss-matched against the storefront region.
This issue resolved and hopefully help others.