A Microsoft file hosting and synchronization service.
For a personal OneDrive account with an ended Microsoft 365 subscription, files that were permanently deleted from the OneDrive Recycle Bin cannot be recovered through OneDrive.
Supported recovery options are limited to these checks:
- Check whether the files are still in the OneDrive website Recycle bin. Personal account items can be restored only within the last 30 days, and not after permanent deletion.
- If the files were synced to a Windows PC, check the local Recycle Bin. Files deleted from the local OneDrive folder may still be there and can be restored to the original folder.
- If the files were in Personal Vault, unlock Personal Vault and use Show Personal Vault items in the recycle bin to verify they are not there.
- Check whether the files were saved under another Microsoft account.
The Restore your OneDrive rollback feature is only available with a Microsoft 365 subscription. If the subscription has ended, that option is not available.
Microsoft support for personal accounts cannot recover files beyond the available self-service guidance.
References: