sandbox:/mnt/data/Damaged_Item_Beyond_Repair_QR.png

Welcome Santiago, Roderick,

Thank you for posting in the Microsoft Q&A forum.

I can see that an image was attached, but there is no description of the issue. To better understand what is happening, could you please provide a few more details?

• Are you using Copilot with a personal Microsoft account or a work/school account?
• What are you trying to do in Copilot when the issue occurs?
• What exactly happens (error message, unexpected result, unable to load, etc.)?
• If the screenshot contains an error message, could you type the exact message in your reply?

Once we have this information, I can suggest the most appropriate troubleshooting steps.

Thank you, and I look forward to your update.