hi i need to change a password for my email but it tells me to contact my administrator

If the account says contact your administrator, the password change or reset is controlled by the organization that manages the email account.

Use these options:

1. Try self-service reset first
   • Go to https://mysignins.microsoft.com/security-info
   • Select Can’t access your account?
   • Enter the work or school email address or username.
   • If self-service reset is enabled, follow the verification steps to change the password.
2. If only “Contact your administrator” appears
   • Self-service password reset is not enabled for that account.
   • Contact the organization’s IT help desk, technical support team, business owner, or the person who originally provided the account details.
3. If the administrator is unknown
   • For a school account: contact the school’s technical support team.
   • For a large company: contact the internal help desk or technical support.
   • For a small business: contact the business owner, co-owner, or IT support consultant.
4. If using Outlook Web App and signed in already
   • Select Settings > Change password.
   • If that option does not work, the mailbox settings require help from the organization’s helpdesk.

If this is an Exchange on-premises account, password reset must be handled by the organization’s IT team.

• Reset your Microsoft work or school account password
• Find the administrator for your work or school account
• Change password in Outlook Web App
• Updating your email account password.