Need an update from Support Team

Hi @Lele Presti,

Thank you for confirming that your issue has been resolved by Data Protection team.

To help prevent a similar issue in the future, especially if your regular administrator account becomes inaccessible due to MFA issues, I recommend creating an emergency access, or “break-glass,” admin account. I recommend maintaining emergency access accounts for situations where normal administrative accounts cannot be used. For more information, please refer to Manage emergency access accounts in Microsoft Entra ID

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Hello @Lele Presti,

I have provided information related to your ticket via Private Message. Please check your private messages using the button below:

Best regard.