Issue how to merge my certifications on my previous work email to my new work email .

NG 0 Reputation points
2026-09-20T21:53:00.06+00:00

Hi there,

I left my previous job few weeks ago in april , and started a new job , the issue is that my certifications are not showing ,when i am logging with my personal email , but the learn account was also associated with my personnel account.

Please could you kindly assist.

Thank you

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  1. Julian Sharp 45,436 Reputation points
    2026-09-20T22:35:50.15+00:00

    This is a community forum not support, try https://aka.ms/CertificationSupport

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  2. Hebikuzure aka Murachi Akira 336.1K Reputation points MVP Volunteer Moderator
    2026-10-09T02:56:01.6066667+00:00

    A Learner profile, including certifications, can be linked to one Microsoft account and up to five organizational accounts.

    If your current profile is only linked to an account from a company you’ve left, you can link a Microsoft account to it and also link your current organizational account.

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