unable to remove myself from a family group i was added - not an organizer

Hi Elizabeth Morales,

I understand how frustrating it is to be stuck in an old family group, especially when the organizer is a former coworker you can no longer reach. Unfortunately, what you have already found is consistent with Microsoft's current Family Safety design: Only an organizer can remove members, including self-removal.

Since Microsoft Q&A is just a user-to-user forum, contributors here don't have access to your personal account data and cannot remove you from a family group. Such backend issues are often handled by the Microsoft Support team. However, as you have already contacted them without success, there are very limited options left:

• Contact them again and specifically explain that the family organizer is unreachable and your account is stuck as a member of an old family group, preventing you from creating your own family group.
• Report this through Feedback Hub (press Win + F), explaining that an adult member can become permanently stuck with a Family Groups with an unreachable organizer. Search for other similar reports and up-vote them.
• Create a new Microsoft account, make it the organizer of a new family group and add your children's accounts there. You don't necessarily need to buy another subscription just for Family Safety (unless you're using Microsoft 365 Family).

I wish I could help more directly, but Family Safety account-issues often involve private, identifiable information. Microsoft does not currently document a self-service method for a non-organizer in this situation.

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