Microsoft charge me $9.99 every month

Javier Gomez 0 Reputation points
2026-01-23T03:31:52.0733333+00:00

Microsoft charge me $9.99 every month I’m really need to cancel this charge

Moved from: <Microsoft 365 and Office | Subscription, account, billing | For education | MacOS>

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
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  1. AI answer

    2026-01-23T03:32:00.15+00:00

    To cancel the $9.99 monthly charge for your Microsoft 365 subscription, you need to turn off recurring billing and then cancel your subscription. Here are the steps you can follow:

    1. Turn off Recurring Billing: Go to your Microsoft account services page at https://account.microsoft.com/services and find your subscription. Turn off the recurring billing option.
    2. Cancel Your Subscription: Once recurring billing is turned off, you can proceed to cancel your subscription. You can find detailed instructions on how to cancel your subscription in the Microsoft 365 admin center or by following the prompts in your account settings.

    If you encounter any issues or need further assistance, consider contacting Microsoft support for help.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. Xavier-D 13,855 Reputation points Microsoft External Staff Moderator
    2026-01-23T08:01:07.87+00:00

    Hello Javier Gomez,

    Thank you for posting your question on Microsoft Q&A forum

    Depend on what type of subscription you have, here is how you can cancel your subscription:

    If you have Microsoft 365 subscription, please refer to this site:

    Cancel a Microsoft 365 subscription

    If you have other subscription, please refer to this site:

    Cancel your Microsoft subscription

    Here is also how you can request a refund for the subscription:

    How to get a refund on a Microsoft subscription

    Feel free reply back to this post If you need further assistance, I'll be happy to help.

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  3. Laurel Kropski 0 Reputation points
    2026-10-06T03:54:56.21+00:00

    I paid the 9.99 on 10/3 for the AI monthly Microsoft service and now, as I use the A1 copilot it is telling me "You've reached your daily limit. Get more usage now or check back at 8:00 PM." it should not be telling me since I paid the $9.99. it was posted onto my charge card 10/4

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