Attachment Display in the new outlook

Question

Attachment Display in the new outlook

Jodie Thoms 10

We have moved over to the new outlook and as a business we operate in one department where as when attachments are on an email the full attachment name is displayed so that they can be seen such as schedules, Order sheets, the end of the name is really important for the buyers to see, and now they can not see it so there is extra time to have to hoover over every attachment and remember them.

Also it only shows 3 attachments and we could have 8 but in a busy office this could be missed as the "more attachments" is so small it sometimes cant be seen.

How do we set the look in new outlook back to shoeing all attachments and showing full attachment name please as this has now caused issues in out company

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Thanks

Miguel Avila 0 Reputation points

2026-10-13T12:38:19.6233333+00:00

I understand that some things may take some getting used to, but displaying only some of the attachments, and not all of them, or just part of the others, and making the button so small that it’s not clear there’s more, has caused a lot of frustration in the company. As the IT manager, I suggested that everyone use it because it seemed simpler and easier to understand, but it has caused a lot of frustration. Many coworkers have overlooked files because they didn’t see them. It’s very important to indicate that there are more files, or better yet, not to show anything at all and let users open the full view themselves. Also, the forced ZIP download is now inconvenient; before, you could download all the attachments without having to unzip them, but now they’re just adding more complications to something that was already simple.
Hornblower409 16,770 Reputation points

2026-10-13T12:43:43.4666667+00:00

@Miguel Avila said

[attachment handling] has caused a lot of frustration in the company

Many of us agree with you, but no one will notice a comment on an old thread.

You need to create a new Feature Request that includes everything you want to see in attachment handling.

https://feedbackportal.microsoft.com/feedback/post

Please be sure you create this request with the Outlook (new) tag and put a link to your request in this thread so the rest of us can vote for it.

Answer recommended by moderator

Hornblower409 16,770

@Jodie Thoms

There is currently no way to get New Outlook to display multiple attachments to an email in the same way that Classic Outlook does.

I do not see anything like this on the New Outlook Roadmap.
https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=Outlook&searchterms=%2523newoutlookforwindows

There is one existing Feature Request similar to part of what you want (show all attachments) that you can Vote for and Comment on.

Attachment Drop-Down is Terrible - Attachments Get Missed
https://feedbackportal.microsoft.com/feedback/idea/72f0a6bc-5b99-f011-aa44-6045bd7f402a

I would suggest that you create a new Feature Request that includes both parts of your request (show all and show full file name).

https://feedbackportal.microsoft.com/feedback/post

Please be sure you create this request with the Outlook (new) tag and put a link to your request in this thread so the rest of us can vote for it. (I know I will).

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Your answer

Miguel Avila 0 Reputation points

2026-10-13T12:38:19.6233333+00:00

I understand that some things may take some getting used to, but displaying only some of the attachments, and not all of them, or just part of the others, and making the button so small that it’s not clear there’s more, has caused a lot of frustration in the company. As the IT manager, I suggested that everyone use it because it seemed simpler and easier to understand, but it has caused a lot of frustration. Many coworkers have overlooked files because they didn’t see them. It’s very important to indicate that there are more files, or better yet, not to show anything at all and let users open the full view themselves. Also, the forced ZIP download is now inconvenient; before, you could download all the attachments without having to unzip them, but now they’re just adding more complications to something that was already simple.
Hornblower409 16,770 Reputation points

2026-10-13T12:43:43.4666667+00:00

@Miguel Avila said

[attachment handling] has caused a lot of frustration in the company

Many of us agree with you, but no one will notice a comment on an old thread.

You need to create a new Feature Request that includes everything you want to see in attachment handling.

https://feedbackportal.microsoft.com/feedback/post

Please be sure you create this request with the Outlook (new) tag and put a link to your request in this thread so the rest of us can vote for it.

Answer 1

Dear @Jodie Thoms,

Good day! Welcome to Microsoft Q&A forum!

Based on your description, I understand that after switching to the new Outlook, you’re experiencing issues with how email attachments are displayed. Specifically, the full attachment names are no longer visible, which makes it harder for your team to identify important details like schedules and order sheets. Additionally, only three attachments are shown by default, and with up to eight attachments in some emails, the small “more attachments” option can easily be overlooked. You’d like to know how to restore the previous view where all attachments and their full names were clearly displayed, as this change has caused workflow challenges in your department.

I sincerely apologize for the inconvenience caused by this issue.

Regarding this matter, I have tested on my environment and also my colleagues' and we encountered the same option 'Show all X attachments' when sending many attachments in one email:

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Even when I opened the email in a new window:

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This appears to be part of the new Outlook design update, which aims to provide a cleaner interface and reduce clutter in the message pane. At this time, there isn’t a setting to revert to the classic view where all attachments and full names are displayed inline.

If this design is creating challenges for your workflow, I encourage you to share your feedback directly with Microsoft through Help > Feedback in Outlook. Your input will go straight to the product team and plays a valuable role in shaping future improvements.

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Additionally, you can use this link https://feedbackportal.microsoft.com/feedback/idea/72f0a6bc-5b99-f011-aa44-6045bd7f402a to vote for an existing suggestion about this exact issue or submit a new idea via Feedback Portal if you’d like to provide more details. This helps the product team prioritize changes that matter most to you.

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