Using New Outlook on Windows for professional communication and productivity
Welcome to the Microsoft Q&A forum.
Thank you for reaching out to us. I would like to provide you with the following information:
You can try the following methods:
Method 1: Try signing out and signing back into the application.
Method 2: Clear the cache for New Outlook:
- Step 1: Press the Windows + R keys and enter the following path: olk.exe --devtools
- Step 2: Click on Application.
- Step 3: Click on Local Storage and Cookie.
- Step 4: Click on outlook.office.com → select Clear.
Method 3: Send the calendar event through Outlook on the web.
Since you are using a Work or School account, this account is managed and configured by your administrator.
If the issue persists after trying the above methods, you will need to contact your organization’s IT department to check the account configuration and settings.
I hope this information is helpful. Please follow these steps and let me know if it works for you. If not, we can work together to resolve this.
Thank you for your patience and understanding. If you have any questions or need further assistance, please feel free to share them in the comments on this post so I can continue to support you.
I look forward to continuing the conversation.
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