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How to get a completion certifcate

I have completed part 1,2 and 3 of the Azure training but I still ave not recieved the training completion certificate. I want to know what i need to do further in my Azure-900 training as I'd like to apply for the exam so that i can recieve my exam…

Community Center | Not monitored
asked 2026-09-06T21:44:26.8166667+00:00
CASMEERE WILLIAMS 0 Reputation points
recommended 2026-10-19T06:17:30.9133333+00:00
Alexandra T 0 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

Unable to restore Package.Current.Id contents for debugging after creating a sideloading package for a WinUI app

I associated a WinUI app with an app in the Microsoft Store, and Package.Current.Id gets all the correct information about the app, which allows me to test all the store-related functions of the app. This is great! For…

Windows development | WinUI
asked 2026-10-18T14:03:35.5033333+00:00
Hong 1,746 Reputation points
accepted 2026-10-19T06:05:11.53+00:00
Hong 1,746 Reputation points
1 answer One of the answers was accepted by the question author.

VPN push authentication failure

Hi Configured push requests for the on-premise VPN are failing because the firewall is dropping UDP traffic on port 1812. How can we verify the network path and review RADIUS response logs to identify where the authentication requests are being blocked…

Windows for business | Windows 365 Enterprise
asked 2026-09-30T02:02:49.8133333+00:00
NTT Terin 60 Reputation points
accepted 2026-10-19T05:04:02.4766667+00:00
NTT Terin 60 Reputation points
3 answers One of the answers was accepted by the question author.

Sole Global Administrator locked out – MFA recovery needed

Hello, I am the sole Global Administrator of my Microsoft Entra ID / Azure tenant. After changing my iPhone, I lost access to the Microsoft Authenticator registration associated with my administrator account. I can still receive MFA notifications, but…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-17T10:07:52.25+00:00
Pa-Luti Kiasuwa 20 Reputation points
commented 2026-10-19T03:45:59.7533333+00:00
Kai-Ex 2,655 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

I can receive emails but cannot send. Error 550 5.7.520 AS(4810)

Hello, My personal Hotmail account can receive emails, but cannot successfully send any messages from any device or application. I receive error 550 5.7.520 – AS(4810), even when sending a plain-text test email to a single recipient, without attachments,…

Outlook | Web | Outlook.com | Email
asked 2026-10-18T10:18:19.7+00:00
commented 2026-10-19T03:37:01.7+00:00
Hornblower409 19,160 Reputation points
2 answers One of the answers was accepted by the question author.

Accidental purchase of Windows 11

I accidentally purchased a windows 11 digital licence I didn't need. It's not activated. How do I refund the purchase please

Windows for home | Windows 11 | Microsoft Store
asked 2026-10-19T02:38:11.85+00:00
brett leyshon 20 Reputation points
commented 2026-10-19T03:20:28.99+00:00
brett leyshon 20 Reputation points
2 answers One of the answers was accepted by the question author.

Not printing color on my HP OfficeJet 4655 under windows 11

When I try to check my Printer Preferences in my System Settings>Bluetooth Devices>HP OfficeJet 4655 series (Network) settings I get the following error message: Function address 0x00007FFDBBCE408A caused a protection fault (exception code…

Windows for home | Windows 11 | Settings
asked 2026-10-18T22:41:53.6433333+00:00
Scott Wilson 20 Reputation points
accepted 2026-10-19T02:36:19.73+00:00
Scott Wilson 20 Reputation points
1 answer One of the answers was accepted by the question author.

kernel problem

what does this mean Log Name: Microsoft-Windows-Kernel-EventTracing/Admin Source: Microsoft-Windows-Kernel-EventTracing Date: …

Windows for home | Other | Performance and system failures
asked 2026-10-19T00:00:01.5433333+00:00
Marco Gomez 20 Reputation points
accepted 2026-10-19T00:04:09.44+00:00
Marco Gomez 20 Reputation points
1 answer One of the answers was accepted by the question author.

Can't reactivate windows after a reset

After I reset windows 11 using the cloud download option, windows is no longer activated. on the activation page it says "We can't activate windows on this device because you don't have a valid digital license or product key. if you think you do…

Windows for home | Windows 11 | Licensing and activation
asked 2026-10-18T16:30:40.0166667+00:00
Wild Doge 20 Reputation points
accepted 2026-10-19T00:01:22.66+00:00
Wild Doge 20 Reputation points
2 answers One of the answers was accepted by the question author.

Can't enable multi-player in Minecraft

I bought Minecraft for my son, whose security settings I manage as part of a family profile. On the Minecraft splash screen, he gets the message that Multiplayer is Disabled. I have tried enabling them in the Privacy and online safety settings on…

Windows for home | Windows 11 | Gaming
asked 2025-08-17T11:41:46.7466667+00:00
Dave Archibald 35 Reputation points
answered 2026-10-18T23:31:18.5633333+00:00
Nathan Patterson 0 Reputation points
3 answers One of the answers was accepted by the question author.

How do I reinstall Onedrive in S mode?

My recently purchased computer (windows 11, M365) was showing a Onedrive Error so I removed it with the hopes to reinstall but I cannot because I'm in S mode. How can I reinstall Ondrive without switching out of S mode which as I understand is permanent?…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-13T03:13:50.7166667+00:00
Eladio Venegas 40 Reputation points
commented 2026-10-18T23:07:41.7233333+00:00
Eladio Venegas 40 Reputation points
1 answer One of the answers was accepted by the question author.

unwanted Microsoft pop up has started.

In the last two days I have started to get a pop up when I start up. This states: "Microsoft. We need a little more help. It looks like this email is used with more than one account with Microsoft. Which one do you want to use?" (Work or…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-14T16:15:56.5033333+00:00
Mark Martin 45 Reputation points
commented 2026-10-18T23:06:45.48+00:00
Ian-T 16,800 Reputation points Microsoft External Staff Moderator
2 answers

New Snipping tool does not allow to keep snip and carry on working

I just got a new laptop with Windows 11 Pro and the snipping tool on it seems to have had an upgrade - however, it seems like I cannot snip something, leave the snip open and carry on working. I either save it or copy it right there and then otherwise I…

Windows for home | Windows 11 | Apps
asked 2026-08-04T16:29:42.6266667+00:00
GS 10 Reputation points
answered 2026-10-18T21:01:58.2033333+00:00
Sam Eriwata 0 Reputation points
1 answer One of the answers was accepted by the question author.

One drive on Mobile devices is not syncing correctly

My OneDrive on my android is not syncing correctly. I get a warning on the phone and tablet that I have used up by 1000 GB allowance but I can see on my Mac and online files that I have over 400 GB left. Because of that I am unable to copy music files…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2025-09-08T23:28:41.6266667+00:00
Samuel Agyei-Mante 20 Reputation points
commented 2026-10-18T20:24:17.3433333+00:00
JuliaMarvin 24,195 Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.

I am unable to reactivate Word

I am using Mac OS12.7.6 I have a paid subscription to Microsoft 365. All my Word documants are now "view only" I have made several attempts (at least five) to reactivate Word but the protocols won't let me complete the sign-in process in order…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-10-18T08:51:20.9533333+00:00
Geoff Hodgson 20 Reputation points
answered 2026-10-18T19:42:03.95+00:00
John Korchok 237.1K Reputation points Volunteer Moderator
3 answers One of the answers was accepted by the question author.

Dialog box to change my Windows login PIN disappears after about 10 seconds

I'm trying to change my PIN via Windows settings "I forgot my PIN". When the system asks me to log in, the dialog box does not give me enough time to authenticate and the window disappears. Please advise.

Windows for home | Windows 11 | Security and privacy
asked 2026-10-14T06:45:43.25+00:00
AG 20 Reputation points
accepted 2026-10-18T19:08:00.6233333+00:00
AG 20 Reputation points
1 answer One of the answers was accepted by the question author.

Resgate não autorizado de pontos (Cartão Roblox)

Solicito ajuda urgente pois minha conta foi invadida e meus pontos foram resgatados sem o meu consentimento. No dia 03/10/2026 horário desconhecido, notei que um total de 26800 pontos Rewards foram debitados da minha conta para o resgate de um Cartão…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,713 questions
asked 2026-10-04T20:14:37.3833333+00:00
Marcello Victor 20 Reputation points
commented 2026-10-18T18:56:19.76+00:00
shely fretz 0 Reputation points
1 answer One of the answers was accepted by the question author.

How to make a flow run as a run only user

How to make a flow run as a run only user. I have a canvass app that calls a flow. Both have been created from make.powerapps.com using a service account. I shared the app with a group. When a user runs the app and triggers the flow ( that creates a…

Microsoft 365 and Office | SharePoint | Development
asked 2026-10-18T17:59:03.4533333+00:00
Greg Booth 101 Reputation points
accepted 2026-10-18T18:00:27.5666667+00:00
Greg Booth 101 Reputation points
1 answer One of the answers was accepted by the question author.

Unable to get into my email

After clicking on the new version in my Outlook email, I can no longer bring up my regular emails from my .net account. It only brings up an outlook email address that contains no emails. I don't have this challenge when going into my Outlook emails on…

Outlook | Web | Outlook.com | Email
asked 2026-10-18T17:13:33.8233333+00:00
Debbie Ogan 20 Reputation points
commented 2026-10-18T17:27:42.35+00:00
Debbie Ogan 20 Reputation points
2 answers One of the answers was accepted by the question author.

Can I bulk reassign access reviews to new managers ?

I am currently managing Microsoft Entra ID access reviews for our organization. The review process has generally been working well, but we have recently run into an issue that I have not been able to resolve on my own. Some of our access reviews are now…

Windows for business | Windows 365 Business
asked 2026-10-13T07:17:37.1466667+00:00
Lin Dan 60 Reputation points
answered 2026-10-18T17:19:26.5733333+00:00
HLBui 15,590 Reputation points Independent Advisor