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1 answer One of the answers was accepted by the question author.

Files Storage: Issue mounting Azure file share — Mount failure in Azure Cloud Shell

Problem description I am experiencing an issue with Azure Cloud Shell where it fails to mount the Azure file share used for the cloud drive. The error message displayed is: "Warning: Failed to mount the Azure file share. Your cloud drive won’t be…

Azure Files
Azure Files

An Azure service that offers file shares in the cloud.

1,514 questions
asked 2026-09-28T19:21:59.28+00:00
David H. Campbell 20 Reputation points
commented 2026-10-16T16:06:10.4733333+00:00
Harshavardhan Sriramula 0 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Why do you make it so hard to give Feedback?

I tried to give feedback on Outlook. Instead of just letting me type in a suggestion, it tried to make me look for similar comments. At least I guess that is what it did, I am not sure how I ended up where I did, commenting on someone else's post that…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-15T10:31:17.89+00:00
JDR 25 Reputation points
commented 2026-10-16T15:44:52.6566667+00:00
JDR 25 Reputation points
3 answers One of the answers was accepted by the question author.

Unable to Access Microsoft 365 Admin Center – Error 100014

Why am I getting error code 100014 when accessing https://admin.cloud.microsoft? The error says, “Login is not supported for consumer users without business presence.” I am using an Azure for Students subscription and a Microsoft Entra ID Free tenant. Is…

Azure | Azure Training
asked 2026-10-14T16:59:18.32+00:00
Rahil Nazar 20 Reputation points
answered 2026-10-16T15:35:32.81+00:00
Rahil Nazar 20 Reputation points
1 answer One of the answers was accepted by the question author.

I have been purchased Microsoft SQL Server Standard Edition 2025 downgrade Kit. But product license key is showing SQL Server Standard Edition 2019

I do require 2022 Product License Key. There is a mismatch with SQL Server Standard Edition 2025 downgrade kit and Product key license 2019

SQL Server Migration Assistant
SQL Server Migration Assistant

A Microsoft tool designed to automate database migration to SQL Server from Access, DB2, MySQL, Oracle, and SAP ASE.

603 questions
asked 2026-10-16T13:04:16.5066667+00:00
Naveen C 20 Reputation points
commented 2026-10-16T15:27:19.02+00:00
Bruce (SqlWork.com) 85,421 Reputation points
2 answers One of the answers was accepted by the question author.

Smart App Control

I develop and distribute two Windows desktop applications to volunteers of a charity, both applications are currently unsigned. Following a recent Windows update, Smart App Control began blocking the exe's and dll's. Disabling Smart App Control…

Windows for home | Windows 11 | Security and privacy
asked 2026-10-16T14:47:51.7933333+00:00
Ian Brooke 46 Reputation points
accepted 2026-10-16T15:01:54.5133333+00:00
Ian Brooke 46 Reputation points
1 answer One of the answers was accepted by the question author.

My Oticon hearing aids will pair with my Microsoft laptop (with Bluetooth LE Audio enabled), but won't connect. Thoughts?

I can pair my Oticon hearing aids to my Surface laptop, but they don't then connect. On screen, it says they connect for a moment, then are "Not connected". There is no "Connect" button to click.

Surface | Surface Laptop | Sound and camera
asked 2025-11-03T21:15:51.4633333+00:00
Richard E. Johnston 20 Reputation points
commented 2026-10-16T14:29:38.3233333+00:00
Jim Conners 0 Reputation points
1 answer One of the answers was accepted by the question author.

Can't log into Azure.com using my personal account

The codes on my authenticator for my personal account are 8 digits and Azure MFA are fewer digits. I can't log a ticket until I log in Im the only Global Administrator, i read i need help from Microsoft’s Data Protection to restore access

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-14T15:39:19.04+00:00
Henrry Portilla 25 Reputation points
accepted 2026-10-16T14:26:21.8366667+00:00
Henrry Portilla 25 Reputation points
2 answers One of the answers was accepted by the question author.

BSOD DRIVER_POWER_STATE_FAILURE

Would appreciate any help! My Specs: System Model: Victus by HP Laptop 16-e0xxx System SKU: 68P42EA#AB8 Processor: AMD Ryzen 5 5600H with Radeon Graphics 3.30 GHz System type: 64-bit operating system, x64-based processor RAM: 2x16GB Kingston…

Windows for home | Windows 11 | Performance and system failures
asked 2026-08-19T19:24:12.8+00:00
Yagy 40 Reputation points
edited the question 2026-10-16T13:40:50.4833333+00:00
Yagy 40 Reputation points
2 answers One of the answers was accepted by the question author.

Cannot access original Microsoft Learn profile — Credentials Support portal also broken

Hello Microsoft Support Team, I need assistance with an inaccessible Microsoft Learn profile. My original profile, martinrufino-4485, remains publicly visible with 72 badges and 21 trophies. However, after changing my Microsoft account email alias from…

Community Center | Not monitored
asked 2026-10-10T17:32:19.05+00:00
Rufino Martin 40 Reputation points
commented 2026-10-16T12:59:48.1033333+00:00
Rufino Martin 40 Reputation points
4 answers One of the answers was accepted by the question author.

How to get these Rewards App exclusive points?

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,720 questions
asked 2026-09-28T12:01:43.3633333+00:00
Imageory Nil 50 Reputation points
commented 2026-10-16T12:57:06.7566667+00:00
Carol McDonald 85 Reputation points
2 answers One of the answers was accepted by the question author.

Onedrive issue accessing a file

Cannot access a Word document file. (Although i have had this happen with Excel files as well.) I had the file in one folder and moved it to another. Once I move it, I can no longer access it. I've waited 24+ hours and still can't access it. The icon in…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-10-14T19:05:12.7533333+00:00
northie66 20 Reputation points
edited an answer 2026-10-16T12:56:13.9766667+00:00
Ruby Nguyen 3,815 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Azure function architecture design for large enterprise

I am trying to create an integration layer between our client applications and external API's. This integration layer is to be serverless and designed in Azure function. I know when we are working with API there are numerous architecture to follow…

Azure Functions
Azure Functions

An Azure service that provides an event-driven serverless compute platform.

6,393 questions
asked 2020-11-07T00:44:11.263+00:00
DevBuster007 186 Reputation points
commented 2026-10-16T12:43:21.4533333+00:00
Kalanderman 0 Reputation points
2 answers One of the answers was accepted by the question author.

Xbox Mode / Full Screen Experience missing on Windows 11 26H2 (Build 26300.9539)

Hello, I am trying to understand why Xbox Mode / Full Screen Experience (FSE) is still unavailable on my Windows 11 desktop PC. My current configuration is: Windows 11 26H2 OS Build: 26300.9539 CPU: Intel Core i5-12600KF GPU: NVIDIA GeForce RTX 3070…

Windows for home | Windows 11 | Settings
asked 2026-09-11T14:07:19.7233333+00:00
Malo-Valentin Lequy 20 Reputation points
answered 2026-10-16T12:33:45.2366667+00:00
carlo tisato 0 Reputation points
2 answers One of the answers was accepted by the question author.

Unwanted microsoft pop up on start

In the last two days I have started to get a pop up when I start up. This states: "Microsoft. We need a little more help. It looks like this email is used with more than one account with Microsoft. Which one do you want to use?" (Work or…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-14T16:20:28.2766667+00:00
Mark Martin 45 Reputation points
commented 2026-10-16T11:28:52.57+00:00
Mark Martin 45 Reputation points
1 answer One of the answers was accepted by the question author.

Unable to complete MFA to sign in — SMS and voice both fail with error 399287, Authenticator device lost, sole admin

I am locked out of MFA and cannot sign in to the Azure portal / switch into the directories where I am the administrator. Background: I switched phones and could not recover Microsoft Authenticator (cloud restore lists the work account but cannot…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-06-08T15:31:31.8+00:00
Uri 40 Reputation points
commented 2026-10-16T11:28:00.85+00:00
Helena Cunha 0 Reputation points
3 answers One of the answers was accepted by the question author.

Unable to Access Microsoft 365 Admin Center – MFA SMS OTP Not Received (Error Code 399287)

**Dear Microsoft Support Team, **I am unable to access the Microsoft 365 Admin Center due to a multi‑factor authentication (MFA) verification failure. This issue is preventing me from performing critical administrative actions, including renewing…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-27T09:53:53.8933333+00:00
Sales 40 Reputation points
commented 2026-10-16T11:22:16.4533333+00:00
Helena Cunha 0 Reputation points
6 answers One of the answers was accepted by the question author.

Windows 11 23H2 → 25H2 upgrade fails with 0xC1900101-0x40017 during SECOND_BOOT

Windows 11 Pro 23H2 cannot be upgraded to Windows 11 25H2. The upgrade consistently fails with: 0xC1900101-0x40017 "The installation failed in the SECOND_BOOT phase with an error during BOOT operation." The installation reaches approximately…

Windows for home | Windows 11 | Windows update
asked 2026-06-17T17:02:23.7833333+00:00
Mario Kermiet 30 Reputation points
edited a comment 2026-10-16T11:05:37.6933333+00:00
Herman Prive 0 Reputation points
1 answer One of the answers was accepted by the question author.

Tax Residency Certificate for Microsoft Ireland Operations Limited for tax year 2026

Hello, I would like to request a Certificate of Tax Residence for Microsoft Ireland Operations Limited for the 2026 tax year. Please provide the certificate in PDF format. Thank you.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-16T09:49:11.28+00:00
Daria Lorek | X-ONE 20 Reputation points
accepted 2026-10-16T11:01:46.6966667+00:00
Daria Lorek | X-ONE 20 Reputation points
1 answer

not receiving Microsoft purview message encryption message with passcode

Received a secure email from Sutter Health using Microsoft Purview Message Encryption. When I clicked "read the message" I received "Sign in to view the message" and "Sign In with One-Time Passcode". Email with one-time…

Microsoft Security | Microsoft Purview
asked 2026-09-30T03:05:01.51+00:00
Carol Navarro 0 Reputation points
recommended 2026-10-16T10:47:18.41+00:00
Maksood Ahmed 195 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

What is the pricing for the FW-Kimi-K3 (by Fireworks) model in Azure AI Foundry?

Here's a revised description that conveys frustration while staying professional enough for a public Microsoft Q&A: I'm using the FW-Kimi-K3 model offered through Azure's partnership with Fireworks AI and it is deployed in Azure AI Foundry (East US)…

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

247 questions
asked 2026-08-06T16:52:16.1666667+00:00
The Max Coder 35 Reputation points
commented 2026-10-16T10:29:41.9266667+00:00
The Max Coder 35 Reputation points