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Subscription for Trend Micro VPN purchased through Microsoft not recongnised

Monthly subscription for Trend Micro VPN purchased through Microsoft worked for first month. Microsoft & credit card show auto renewal occured start of 2nd month. VPN app showed subscription expired. Trend Micro assisted with remote help, advised to…

Microsoft Partner Center | Other
asked 2026-04-30T12:44:53.7066667+00:00
Daniel Noble 5 Reputation points
commented 2026-10-28T22:48:28.66+00:00
Martin Family 0 Reputation points
1 answer

microsoft access challenge

I have an active microsoft account but cannot access it.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-28T21:47:35.2333333+00:00
Josalyn Conley 0 Reputation points
commented 2026-10-28T22:23:24.09+00:00
Estrella721 47,785 Reputation points Independent Advisor
1 answer

Basic Public Trust profile quota remains reached after successful deletion; resource returns ResourceNotFound

My Azure Artifact Signing account is on Basic in East US. I deleted its only Public Trust certificate profile, DanielPublicTrust, to replace it with MVGPublicTrust using our completed organization identity validation. The deletion succeeded. The portal…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,777 questions
asked 2026-10-28T20:35:24.49+00:00
Mythvector Games 0 Reputation points
commented 2026-10-28T21:40:01.84+00:00
Mythvector Games 0 Reputation points
1 answer

Verify Identity of Microsoft rep.

I received a Firewall Alert and called the tel. no. listed. I spoke to a guy who claimed to be Jason Norman, Micro ID MCT1026. Please verify that Jason is a legitimate rep for Microsoft. Thanks, Gregory Gillis

Microsoft Security | Microsoft Defender | Microsoft Defender for Identity
asked 2026-10-28T21:37:57.95+00:00
Greg Gillis 0 Reputation points
answered 2026-10-28T21:38:45.74+00:00

AI answer

1 answer

excel quit working

I have a subscription to Excell that is due to renew Nov 2026. Excel quit functioning with a message about detecting a one time license.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-28T18:35:58.86+00:00
James Swanson 0 Reputation points
commented 2026-10-28T21:25:47.4033333+00:00
Estrella721 47,785 Reputation points Independent Advisor
1 answer

Microsoft Gift Card Redemption Security Verification Loop ("Switch account and rescan QR code")

Hi, I am posting here because I am unable to resolve a verification deadlock through the standard Microsoft rewards support form, and when I reply to my existing ticket they never answer. The Technical Issue: When attempting to redeem points for a…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,703 questions
asked 2026-10-23T21:19:59.61+00:00
bro 0 Reputation points
answered 2026-10-28T21:23:45.2866667+00:00

AI answer

1 answer

Microsoft TSS.zip: TSS_SHA.psm1 Digital Signature Verification Fails (HashMismatch)

Title: Microsoft TSS.zip - TSS_SHA.psm1 fails Authenticode verification (HashMismatch) Hello, I downloaded the Microsoft TroubleShootingScript Toolset (TSS) on October 28, 2026, using the official Microsoft download link: https://aka.ms/getTSS Before…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,777 questions
asked 2026-10-28T20:47:51.96+00:00
אסף מנגוני 0 Reputation points
answered 2026-10-28T20:48:46.8066667+00:00

AI answer

1 answer

Endless loop of Authenticator app asking for a code from itself

When trying to add a Microsoft account to my Authenticator app it asks me for a code from my Authenticator app which I can’t get because I haven’t yet created the account that it is asking the code for. How does that make any sense?! It enters an endless…

Microsoft Security | Microsoft Authenticator
asked 2026-04-07T17:48:38.2+00:00
Matthew Kiel 5 Reputation points
commented 2026-10-28T20:44:30.0433333+00:00
Graham Zabel 0 Reputation points
1 answer

How do I insert Azure DevOps parameters inline

I've read through this article regarding test parameters and I think it could be a very helpful tool. My only issue with it is it creates additional clutter. Is there a way to have the value of the parameter displayed instead of the parameter…

Azure DevOps
asked 2026-10-28T19:34:36.8433333+00:00
AdamWhiteside-1761 0 Reputation points
answered 2026-10-28T19:35:22.0633333+00:00

AI answer

1 answer

I have updated my subscription to Microsoft 365 Premium and cannot see copilot in outlook

I have the Mac version and cannot see copilot. I have confirmed the latest version of outlook. I can see copilot in word and excel.

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-10-28T18:16:56.5966667+00:00
Mark Tumbleston 0 Reputation points
answered 2026-10-28T18:17:22.6+00:00

AI answer

1 answer

Windows 11 Home: S4U scheduled tasks and batch logon rights for a local standard account

I'm evaluating a disposable, keyless feasibility test on Windows 11 Home using a dedicated local standard user account and Windows Task Scheduler. Before making any system changes, I would appreciate clarification on the following Windows behaviors: 1.…

Windows for home | Windows 11 | Security and privacy
asked 2026-10-28T18:00:18.0866667+00:00
Titus Macharia 0 Reputation points
commented 2026-10-28T18:10:03.6733333+00:00
Titus Macharia 0 Reputation points
1 answer

Attempted 2-step Authenticator request from unknown locations

I am getting multiple 2-step Authenticator requests a day from multiple locations that is not me. Worried my information is at risk. Please advise!

Microsoft Security | Microsoft Authenticator
asked 2026-10-28T18:08:32.5+00:00
cody ford 0 Reputation points
answered 2026-10-28T18:09:20.1166667+00:00

AI answer

1 answer

Is it allowed to distill Deepseek on https://ai.azure.com/?

Hello, Is it allowed to distill Deepseek hosted on Azure? On other platforms, open-source LLM distillation is often allowed but I want to be sure for Azure. Thank you

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

248 questions
asked 2026-10-28T17:46:07.6466667+00:00
Philippe Dang-Le 20 Reputation points
commented 2026-10-28T17:53:37.0233333+00:00
Philippe Dang-Le 20 Reputation points
1 answer

Unable to Access Microsoft Student Community Channels After Joining Discord

I have joined the Microsoft Student Community on Discord and successfully connected my GitHub account. I have also received the Student Ambassadors Program and General Student Offers roles. However, I am unable to find or access the relevant channels in…

Community Center | Not monitored
asked 2026-10-28T15:18:14.3533333+00:00
Priyanka S 0 Reputation points
edited the question 2026-10-28T16:52:49.7233333+00:00
Gérard Oomens 133.7K Reputation points Volunteer Moderator
1 answer

Azure App Service Windows .NET Framework 4.8 returns phpVersion 5.6 although PHP is not configured – security exposure and supported remediation?

Hello Microsoft App Service Team, We are investigating a security concern affecting multiple Azure App Service (Windows) applications that host.NET Framework / ASP.NET 4.8 workloads. These applications do not use PHP, and PHP is not explicitly configured…

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

10,148 questions
asked 2026-10-28T16:31:14.61+00:00
Kishor kumar Reddy Akki 55 Reputation points
answered 2026-10-28T16:32:36.3+00:00

AI answer

1 answer

Help Needed to Correct Azure for Students Account Verification

Hello Microsoft Support, My name is Nakyeyune Brenda, and I am a student at Ensign College taking IT 330 – Azure Technologies. I mistakenly verified Azure for Students using my Church account instead of my personal Microsoft account. I need help…

Community Center | Not monitored
asked 2026-10-28T16:30:24.7566667+00:00
nakyeyune brenda 0 Reputation points
edited the question 2026-10-28T16:32:22.1366667+00:00
Clover-L 110 Reputation points Microsoft External Staff Moderator
1 answer

how to use you $25 reward to pay for game pass

I redeemed my rewards and got $25 and now I don't know how to pay for my game pass ultimate

Windows for home | Windows 11 | Gaming
asked 2026-10-28T16:16:41.1433333+00:00
Skye Enochs 0 Reputation points
answered 2026-10-28T16:17:20.7033333+00:00

AI answer

1 answer

MS Office old version 2010-2020 one-time license

My pc OS is Windows 10 pro.. I bought MS Office 2007 one-time license for only RM50.00 (under license) thru' my former office & also on MS Office 365 in 2023 if I'm not mistaken.. I wish to buy ori Ms Office but cheapest one-time license for home…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-28T16:07:29.9133333+00:00
abakarg 0 Reputation points
answered 2026-10-28T16:08:27.08+00:00

AI answer

1 answer

Failed to create deploymentOur system has detected this request as unusual activity for your account. If you are confident this is in error, please contact support.

Failed to create deploymentOur system has detected this request as unusual activity for your account. If you are confident this is in error, please contact support. New Azure account getting unusual activity error when deploying GPT-4o in Microsoft…

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

248 questions
asked 2026-10-20T14:31:48.3166667+00:00
Anmol Srivastava 5 Reputation points
commented 2026-10-28T15:49:46.3233333+00:00
Ludovico Manzotti 0 Reputation points
1 answer

Azure AI Foundry: Insufficient quota error across ALL Tier 1 models despite valid Tier 1 status

Hi community, I am experiencing a critical issue while trying to deploy models inside the Azure AI Foundry portal. The system completely blocks deployments and throws an insufficient quota error across all models included in our Tier 1 specification list…

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

248 questions
asked 2026-10-28T15:35:02.28+00:00
Engel Nunez 0 Reputation points
answered 2026-10-28T15:36:20.3533333+00:00

AI answer