Urgent: Estimated time for Outlook and Teams service restoration?

ABELLA MATIZ CINDY VANESSA 0 Reputation points
2026-11-13T11:29:55.57+00:00

Do you have an update on when the Outlook services will be restored? I’m still unable to log into my email and Teams, and considering the time, it's starting to impact my work.

Any estimated time for a fix would be greatly appreciated. Thanks!

Outlook | Windows | Classic Outlook for Windows | For business
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  1. Helen Luu 3,735 Reputation points Independent Advisor
    2026-11-13T11:45:12.7433333+00:00

    Hello @ABELLA MATIZ CINDY VANESSA

    According to Microsoft's notification (Incident ID: MO1550821), users may be unable to connect to or access multiple Microsoft 365 services, including Exchange Online, Microsoft Teams, SharePoint Online, Microsoft Copilot, and Microsoft Defender XDR. At the moment, the service is restoring. Please help me to follow the next update in Microsoft 365 admin portal if you are an admin by following the instruction:

    • Sign in to the Microsoft 365 Admin Center.
    • Go to Health > Service Health.
    • Search for Issue ID: MO1550821.
    • Select the issue and expand the details to review the latest updates, affected services, impact, and remediation information.

    Latest update from the product team:

    enter image description here

    Since this is a worldwide incident, the Microsoft product team is doing their best to resolve the issue as soon as possible.

    If you do not have permission to view the incident in the admin center, you can check Microsoft's public service status page for available updates without signing in: https://status.cloud.microsoft/

    I'll continue to monitor this case and let you know if there is any update.

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