When Services get operational

Microsoft has not published an exact restoration time; the current official status reports Microsoft 365 service degradation, with some users unable to connect to multiple services.^1^

Track the restoration

1. For administrators: Sign in to the Microsoft 365 admin center.
2. Go to Health → Service health.
3. Open the active incident under Active issues Microsoft is working on.
4. Review All updates for the latest recovery progress, affected services, user impact, and any estimated timeline.
5. Select Manage notifications for this issue to receive incident-specific email updates.

Microsoft posts progress updates and changes the status to Service restored only after confirming that corrective action has returned the service to a healthy state.^2^

If the admin center is inaccessible, continue monitoring the public Microsoft service health status page. Avoid changing Office, Outlook, or tenant configuration unless the incident details specifically require customer action.

After recovery, administrators can find the incident’s start and end times under Health → Service health → Issue history. Microsoft retains resolved incidents there for the previous 7 or 30 days.^2^

References

1. Microsoft service health status
2. How to check Microsoft 365 service health