I cannot create an account because the OTP is never being send to me

Richard Gunawan 0 Reputation points
2026-11-13T00:47:37.1933333+00:00

I need to create a new microsoft account, but I can't get the OTP so I can never create an account

Microsoft 365 and Office | Subscription, account, billing | Other | Other
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  1. Jeronimo Fuerte 48,710 Reputation points Independent Advisor
    2026-11-13T02:00:56.5533333+00:00

    Is the verification code supposed to arrive by email or text message? After you request it, does the page say that a code was sent, or does it show an error? If it is being sent by email, which email provider are you using? If it is a text message, which country are you in? Please don’t post your full email address, phone number, or verification code here.

    Avoid requesting many codes repeatedly, as that can trigger a temporary block. There is also a current Microsoft 365 service incident affecting Outlook connectivity and some email delivery, so an affected Outlook mailbox could experience delays. If the sign-up page offers another verification method, you could try an alternative email address or mobile number you control.

    https://status.cloud.microsoft/

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