How to add phone number to account if there is no option to add phone number

Question

How to add phone number to account if there is no option to add phone number

Tabitha Mulkey 0

When I followed all the steps to add phone number to account I had no option to add a phone number i can add a email address. My phone number has recently changed for the first time in 10 years. My account literally has no option to add a phone number and I am trying to use my mobile phone for a teams meeting interview next week. I no longer have access to a laptop as mine was lost or stolen last year and I have not replaced it. My old number was previously linked to my account and I previously linked my phone to my laptop. However as I previously mentioned I no longer have a laptop.

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Answer 1

For personal Microsoft accounts, Microsoft now says you can no longer add a phone number as a new security method. This method is being phased out. See official document here.

https://support.microsoft.com/accounts-billing/manage/microsoft-to-stop-sending-sms-codes-for-personal-accounts

Are you hoping to update the contact method to receive the 2FA verification?

You will need to use email, the authentication app, or passkey.

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Also for your Teams meeting/interview, you can launch the meeting link in a web browser, when prompted to use the app, you can choose not to use the app. When prompted to sign in, you can choose not to sign in. You will be offered to enter your display name and enter the meeting without a Microsoft account. I know you didn't ask this, but just want to share this in case you run into any account issue.