Admin Account Centre Accees

We are Yaba Investment Group (Pty) Ltd. Our Microsoft 365 environment was configured by an external developer. We have access to our business email accounts and the administrator password, but the only Global Administrator account is blocked by MFA verification.

The developer is also disputing ongoing Microsoft subscription charges. We need assistance recovering administrative access, verifying the subscription's billing arrangements, and ensuring the company can manage its own Microsoft 365 environment independently.