Hacked Account

Question

Hacked Account

Keagan Viljoen 20

My account was hacked via my own mistake not understanding what was happening in the moment leading me to use the account recovery form to little help also used the AI to try help but it just can't is there anyway I can get my account back as my father is a parent to the account isn't that enough proof to help get my account back since I cant access it and my father can only restrict it from accessing stuff but I have spent money on it so I would like it back if possible.

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Answer 1

Hello,

I’m sorry this happened. If the email address on your account was changed by the hacker, I suggest filling out this form, which is sent to a specialized team that handles this type of case: https://aka.ms/recovermyaccount

To help you complete it, use this guide, which explains each field: https://support.microsoft.com/account-billing/guidance-notes-for-the-microsoft-account-recovery-form-4dd8fef1-33d2-4fbe-9352-66127ab9b50e

After submitting, a response may take around 5 business days, although this is not guaranteed. Please add [email protected] to your safe senders so you don’t miss the reply.

This is a public forum for exchanging information between users, and no one here has access to your account data. The final decision is made by Microsoft’s account security team, so the outcome cannot be guaranteed. Please do not share passwords, verification codes, or other private account information here.