701-2817490 WA what is the $9.52 charged monthly for

Identify the $9.52 transaction through Microsoft’s Manage your payments page, then cancel the subscription associated with it; this public forum cannot access your account or stop the charge directly.

Identify and stop the charge

1. Open Manage your payments and sign in to your Microsoft account.
2. Select Investigate beside the unrecognized $9.52 transaction. Microsoft lists recurring subscriptions, family-member purchases, retried declined payments, and in-app purchases among the possible sources of unfamiliar charges.^1^
3. Once the associated subscription is identified, open Services & subscriptions.
4. Find the subscription and select Manage → Cancel (sometimes shown as Upgrade or Cancel), then complete every confirmation screen.[^2^](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID] "How to get a refund on a Microsoft subscription | Microsoft Support")
5. If the page displays Turn on recurring billing, renewal is already disabled; check the displayed expiration date. No further cancellation action is needed.

Cancellation does not automatically guarantee a refund. The cancellation process will show any refund option for which the purchase is eligible.[^2^](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID] "How to get a refund on a Microsoft subscription | Microsoft Support")

If the charge is not listed

• Repeat the check using any other personal Microsoft account that might have used the card, including an old account or a family member’s account. Using the wrong account is a documented reason a subscription or charge may not appear.[^3^](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID] "Unable to cancel your Microsoft subscription | Microsoft Support")
• If it was purchased through Apple, Google Play, Amazon, or another retailer, cancellation must be handled by that seller rather than through Microsoft’s subscription page.[^3^](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID] "Unable to cancel your Microsoft subscription | Microsoft Support")
• If it remains unidentified, open Contact Microsoft Support, enter unrecognized recurring billing charge, select Get Help, and then Contact Support.^1^

If nobody authorized the payment, contact the card issuer immediately and report the card as compromised—not only dispute the transaction—so additional charges can be blocked.^1^

Do not post the full card number, security code, account email, or transaction reference publicly.

References

1. How to investigate a billing charge from Microsoft | Microsoft Support
2. [How to get a refund on a Microsoft subscription | Microsoft Support](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID])
3. [Unable to cancel your Microsoft subscription | Microsoft Support](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID])