Reset the password for the Microsoft account linked to Minecraft; because the old email is inaccessible, use another available verification method or proceed through Microsoft’s Sign-in Helper and account recovery form.
Reset the password
- Open Reset a forgotten Microsoft account password.
- Select Reset password or Forgot password?
- Enter the email address used to sign in to Minecraft.
- If Microsoft offers an accessible phone number or alternate email, select it and choose Get code.
- Enter the code, select Next, and create a new password. ^1^
The Minecraft password is the password for that linked Microsoft account.
If the code only goes to the lost email
Select the Sign-in Helper from the password-reset page. It is the official route when none of the displayed verification methods are accessible. ^1^
If directed to the Microsoft account recovery form:
- Provide a different, working email address where Microsoft can contact you. This can be any email you can currently access.
- Enter as much historical account information as possible, including old passwords and details about Microsoft services used with the account.
- Complete the form from a device and location previously used to access the account, if possible.
- Check the working contact email for the result, normally sent within 24 hours.
- If verification fails, the form can be submitted again up to twice per day. ^2^
If two-step verification was enabled and none of its verification methods remain accessible, the recovery form cannot restore access. Microsoft support agents also cannot manually change account details or send a password-reset link. ^2^
For privacy, remove the recovery email address from any public post; only enter it on Microsoft’s official recovery pages.
References