Request for one-time courtesy waiver

Aiden Eleven 0 Reputation points
2026-10-19T12:23:49.21+00:00

Request for one-time courtesy waiver, Subscription ID:567ae994-83b6-4af4-9eab-c2099253d283

I'm a new Azure user. Accidentally deployed video model and got pending $227.24 charge.

All AI Foundry resources are fully deleted, no further cost. Invoice not generated.

Problems I encountered:

  1. Azure portal ticket creation stuck, no Next button.
  2. Tried Microsoft support web form, hit daily call limit today.
  3. Emails to billing mailbox bounced back.

I need help to open a billing case for one-time waiver. Please contact me by written message/email only.

Screenshots ready for evidence.

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.