Minecraft Dungeons 2

Question

Minecraft Dungeons 2

SonorWD 5

Hello, I pre-ordered Minecraft dungeons 2 on steam here's the following issue

"Missing components Gaming services would you like to

install yes or no" prompt appears after launching the game and afterwards an unreal engine prompt reports a crash yet,

the game has been installed without a problem, I checked the files integrity already on the steam launcher, I used the Xbox app to fix the gaming services nothing fixed it. I forcibly re-installed gaming services with window PowerShell and it did no fix it either, the same problem occurs. I went through the files directly of the Xbox app and gaming services app to both forcibly re install them with their latest versions and it still occurs

My pc is paired with the latest windows 11 update

The drivers for the graphics card were also updated.

My pc is a GeForce rtx 4060 ti 16gb of vram, corsair 16gb of ram, AMD Ryzen 7 Ryzen 5700x

What is the fix ? Any possible way that a hot fix will be in place to fix this issue ?

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Answer 1

Emma1-N 13,320 Microsoft External Staff Moderator

Welcome SonorWD,

Thank you for reaching out to Microsoft Q&A forum.

A likely cause here is that the game is not correctly detecting the Gaming Services components even though they are installed. Since you have already repaired, reinstalled, and re-registered Gaming Services, I'd like to narrow down a few details while also suggesting a couple of quick checks.

Is the Microsoft Store signed in with the same Microsoft account that is signed in to the Xbox app?
Does the crash occur immediately after clicking "Yes" on the Gaming Services prompt, or only after the Unreal Engine crash window appears?
Do other Xbox-integrated games launch normally on this PC?

In the meantime, please try these steps:

Step 1: Verify Gaming Services is registered

Press Windows + R > type wsreset.exe and press Enter
Wait for the Microsoft Store to open automatically
Restart the PC and test the game again

Step 2: Install all Microsoft Store updates

Open Microsoft Store
Select Library
Click Get updates
Install all available updates, especially for Gaming Services, Xbox, and Xbox Identity Provider

Step 3: Launch through a clean boot

Press Windows + R, type msconfig, and press Enter
On the Services tab, check Hide all Microsoft services
Click Disable all
Restart the PC and test the game

If the answer is helpful, please click "Yes". If you have extra questions about this answer, please click "Comment".

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nawar edelbi 0 Reputation points

2026-10-01T12:53:25.0766667+00:00

hi emma,
I have the same problem, everything else that is xbox intgerated works just fine, my pc is:

geforce rtx2080
i9 9900k
32gb ddr4 ram
tried ssd, hdd, m.2's everything.

nothing online worked, and nothing from the steps you mentioned worked.
SonorWD 5 Reputation points

2026-10-01T14:13:19.3+00:00

I haven't tries the steps she gave us because I found an alternative solution that was simple.

Go in steam

Go on the MCD2 page

Go in properties or manage the app.

Find advance ways to launch the game

Type in -directx11

Launch the game and see what happens.

It worked for me instantly and the game run smoothly so far.
Emma1-N 13,320 Reputation points Microsoft External Staff Moderator

2026-10-02T04:01:08.7666667+00:00

Hello SonorWD,

I'm glad the game is now running smoothly on your system. Thanks again for sharing the solution, as it may help other community members encountering the same problem.
Emma1-N 13,320 Reputation points Microsoft External Staff Moderator

2026-10-02T04:02:24.85+00:00
Hello nawar edelbi,

Please try the step as mentioned

Open Steam.

Right-click Minecraft Dungeons 2 and select Properties.

Under Launch Options, enter: -directx11

Close the window and launch the game again.

I hope the step work for your issue