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Every thing I've looked up says to boot in safe mode with command prompt, but when I go in there it asks me for the password that I don't have. How can I reset the password, while I don't remember what it is?
Please provide some more information on this, are you able to get into Windows normally without entering a password?
There is a known problem where the password will not work in the recovery environment or in Safe Mode,
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Do you usually log into Windows with a Microsoft account or a local account?
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What problem are you experiencing that you need to start Windows in Safe Mode.
There is no Microsoft account connected to the computer, and I was looking up ways to be able to reset the password with a command prompt but it won't appear without said password.
Sorry, I was offline.
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If there is no Microsoft account associated to the PC and you log into Windows with a Local Account, try the steps on this page to reset your password.
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If that does not resolve the problem, then because this is a Microsoft Forum it is against the Code of Conduct for us to provide a method to bypass a Windows Password, I hope you understand.
The options you then have is to Reset Windows, or clean install Windows from a bootable USB
Who owns the computer? Are they the administrator? You can look at this link for more information on changing a password or creating a new password.
There is only one account and they forgot the password to it, there is no Microsoft account connected either.
