Billing Question

Laura Koos 25 Reputation points
2026-03-14T13:45:24.39+00:00

i need to speak with a representative regarding billing. Please provide a phone number.

Microsoft 365 and Office | Subscription, account, billing | Other | Other

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  1. AI answer

    2026-03-14T13:45:37.23+00:00

    For Microsoft 365 and Office subscription billing questions, contact Microsoft support as follows:

    1. Use online support (recommended for billing issues and to get a call back):
      • Go to the Microsoft support page and select Get help for account & billing questions. For home users, use the Get help button described here: Get Help. Describe the billing issue and choose chat or request a call.
    2. If phone support is preferred, use the regional customer service numbers listed in the Customer service phone numbers article. For example, for business users in the United States:
      • Country/Region: United States
      • Country code: +1
      • Phone numbers (Business Users): 855 270 0615, 800 865 9408, 800 642 7676 (toll free), 305 418 9136 (toll)

    If located in a different country/region, open the Customer service phone numbers page and select the appropriate region to find the correct number.

    References:

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  2. EmilyS726 278.8K Reputation points Independent Advisor
    2026-03-14T14:36:56.6733333+00:00

    The phone number provided in the other answer is for business users only.

    If you are home user, use this path:

    To get help, open the "Get Help" app on your computer (just search for it in the Start menu). or go to https://support.microsoft.com/contactus, Type "Billing" and press Enter. On the next screen, click "Contact support" at the bottom of the page, then choose "Microsoft 365" > "Manage my subscription". You’ll then see the option to chat with a Microsoft support agent who has access to your account to help review the issue.

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    7 people found this answer helpful.