Cancelling minecraft realms

Albie Denley 10 Reputation points
2025-11-25T05:40:46.16+00:00

I have been trying for the last few days to cancel my realms for bedrock edition. I can’t see the realms subscription under the subscription window on my microsoft account yet I am still getting billed for the realm. Moved from Microsoft 365 and Office | Subscription, account, billing | Other | Other

Windows for home | Other | Gaming

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  1. Alex-L 13,365 Reputation points Microsoft External Staff Moderator
    2025-11-25T10:36:24.74+00:00

    Hi Albie Denley,

    Welcome to the Microsoft Q&A Forum!

    With Minecraft Realms for Bedrock, the subscription is owned and billed by the store or platform where you started it (Xbox/Microsoft Store, Apple App Store, Google Play, Nintendo eShop, PlayStation Store, Amazon Appstore, etc.). That could be why you can't find it under Services & subscriptions on https://account.microsoft.com; if it was purchased on mobile or a console under a different store identity.

    To identify where the Realm was purchased, try these:

    • Email receipts / bank statement Look for merchant labels like Microsoft/Xbox, Apple, Google Play, Nintendo, PlayStation Network, or Amazon. The merchant name will tell you which cancellation path to use.
    • In‑game owner check (Bedrock) Open Minecraft (Bedrock) → Play → Realms → tap your Realm → Settings → Subscription. Confirm the Realm Owner and the gamertag/account shown. If the owner is another Microsoft/Xbox profile (e.g., a secondary gamertag), you must sign into that exact profile to manage/cancel.
    • Device you originally used If you started the Realm on iPhone/iPad, it’s almost certainly billed via Apple. If you started it on Android, it’s via Google Play. On Xbox/Windows, it’s via your Microsoft/Xbox account. On Switch/PlayStation, it’s via Nintendo/PSN.

    Do you remember which device/store you used when you first subscribed (Xbox/Windows, iPhone/iPad, Android, Switch, PlayStation, or Amazon)? If you could check that, I can help guide you the next steps you need to take.

    Looking forward to hearing from you!

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