Can't enable or upgrade my subscription to a Pay-As-You-Go subscription

Dimas van der Meulen 40 Reputation points
2025-06-19T14:26:20.7666667+00:00

Hi,

I have used up my monthly budget of 150$ within my subscription on Azure Portal. This upcoming week I desperately need to make use of the azure services within portal and also very important the services of Azure AI Foundry. Thus, I want to change my subscription to a Pay-As-You-Go subscription and use my own credit card until I have my 150$ budget back. However, when trying to change this (upgrade this), I get the strange error that only an admin can do this, while I am the admin (I am working on my own test directory/tenant):

"Only account administrators can upgrade subscriptions. Ask your account administrator to upgrade your subscription to pay as you go."

I gave myself all the correct rolls assignments to be able to perform this action, but it still does nothing. Furthermore, I tried to reactivate the subscription, but I cannot remove the spending limit, it says:

"You are not authorized to remove spending limit. Please contact your Account Administrator."

This is odd, since this my own "test" directory and tenant, so I do not understand why I am not allowed to change my subscription, or upgrade or enable it. I am not sure what else I can do so I really hope you can help me with this, thanks in advance!

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

Answer accepted by question author
Rahul Jorrigala 4,410 Reputation points Microsoft External Staff Moderator
2025-06-20T12:53:01.6233333+00:00

Hi Dimas,

As discussed, due to the subscription being disabled, you're currently unable to reactivate it. A support request has been raised with the billing team to initiate reactivation from the backend

Please do not forget to "Accept the answer” and “upvote it” wherever the information provided helps you, this can be beneficial to other community members.it would be greatly appreciated and helpful to others.

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