Request for 2026 Tax Residency Certificate – Microsoft Ireland Operations Limited (Kazakhstan)

Dmitriy Katsin 20 Reputation points
2026-10-19T07:24:46.3966667+00:00

Dear Microsoft Support Team,

We are a business customer based in Kazakhstan and purchase Microsoft Exchange Online subscriptions directly from Microsoft Ireland Operations Limited.

For tax compliance purposes and the application of the Double Taxation Treaty between Kazakhstan and Ireland, we kindly request an official Certificate of Tax Residence for Microsoft Ireland Operations Limited for the year 2026, issued by the Irish Revenue Commissioners.

Could you please provide the certificate in PDF format or advise how we can obtain it?

Thank you for your assistance.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
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Answer accepted by question author
Daniel-Vo 7,900 Reputation points Microsoft External Staff Moderator
2026-10-19T12:12:58.9666667+00:00

Dear @Dmitriy Katsin ,

Thank you for reaching out. I understand that you need the Microsoft Tax Residency Certificates for Ireland for the years 2026.

I have sent them to you via private message for your reference. Kindly click the Private messages button shown below to view them.

Untitled

Thank you for your understanding and cooperation.

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  1. AI answer

    2026-10-19T07:25:30.85+00:00

    A Microsoft 365 administrator should open a billing support request in the Microsoft 365 admin center and ask Microsoft to deliver the Kazakhstan-specific 2026 Microsoft Ireland Operations Limited tax-residency certificate through the case’s secure channel.

    Submit the request

    1. Sign in to the Microsoft 365 admin center using an administrator account.
    2. Select Help & support at the bottom-right.
    3. Enter: 2026 Certificate of Tax Residence for Microsoft Ireland Operations Limited — Kazakhstan.
    4. If the suggested results do not provide the certificate, select the Contact Support headset icon.
    5. Choose Email or Phone, confirm the contact details, and submit the case. This support route requires a Microsoft 365 business administrator and at least one subscription purchased directly from Microsoft.^1^

    Include the following information:

    • Legal customer name and Kazakhstan billing address
    • Microsoft tenant domain or tenant ID
    • Relevant Exchange Online subscription and recent invoice number
    • Confirmation that the invoicing entity is Microsoft Ireland Operations Limited
    • Tax year: 2026
    • Jurisdiction: Republic of Kazakhstan
    • Purpose: application of the Kazakhstan–Ireland Double Taxation Treaty
    • Requested format: PDF issued by the Irish Revenue Commissioners

    Suggested case text:

    Please provide the Certificate of Tax Residence for Microsoft Ireland Operations Limited for the 2026 tax year, issued by the Irish Revenue Commissioners. Our company is resident in Kazakhstan, and the certificate is required to apply the Kazakhstan–Ireland Double Taxation Treaty and meet local withholding-tax obligations. Please provide the Kazakhstan-applicable certificate in PDF format through this support case’s secure channel.

    A Kazakhstan-specific Microsoft Q&A precedent reports that the 2026 MIOL document is available and is supplied privately rather than posted publicly.^2^ Other 2026 MIOL requests were likewise fulfilled through Microsoft Q&A private messages.^3^

    If Help & support is unavailable, the signed-in account is not an administrator. Ask a Global Administrator or Billing Administrator to submit the request. Because the subscriptions were purchased directly from Microsoft, Microsoft 365 business support—not a reseller—is the appropriate route.^1^

    References

    1. Get support for Microsoft 365 for business
    2. Request for Tax Residency Certificate for Microsoft Ireland Operations ...
    3. Certificate of Tax Residency for 2026 - Microsoft Q&A
    AI-generated content may be incorrect. Read our transparency notes for more information.

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