Tax Residency Certificate Request

Mert Unal 45 Reputation points
2026-04-21T17:35:39.79+00:00

Hello,

In accordance with the Double Taxation Avoidance Agreement between our countries, we require a valid Tax Residency Certificate for the year 2026 to apply the reduced withholding tax rates. Could you please provide us with a digital copy of the certificate issued by your local tax authorities? This document should clearly state that your company is a tax resident of your country. Having this document on file is essential for us to comply with our local tax regulations and to ensure the correct tax treatment of our transactions. Thank you in advance for your cooperation.

Best regards

Microsoft 365 and Office | Subscription, account, billing | For business | Other
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Answer accepted by question author
Sophie N 18,185 Reputation points Microsoft External Staff Moderator
2026-04-22T02:35:44.25+00:00

Dear @Mert Una,

I certainly understand the importance of obtaining the correct tax documentation to ensure compliance with local regulations and to benefit from the Double Taxation Avoidance Agreement. I would be happy to guide you to the correct resources for this.

To provide you with the most accurate document, could you please clarify which specific country or tax jurisdiction you require the certificate for? Microsoft provides residency certificates tailored to specific international tax treaties, and knowing your location will help me ensure you receive the correct version.

Once you provide the specific country required, I can check for any localized procedures or direct links to the 2026 certificate for that region.

I’ll be glad to continue the discussion with you. Thank you for your understanding.  

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  1. AI answer

    2026-04-21T17:35:53.1866667+00:00

    To obtain a Tax Residency Certificate for a Microsoft entity, an official request must be submitted so that Microsoft billing or tax teams can provide the document.

    The certificate is not generally available for public download. In similar cases, the process is:

    1. Submit an official support/ticket request to Microsoft (typically via the relevant billing/support channel for the product or relationship in question).
    2. The Microsoft billing engineer or appropriate team reviews the request and, if eligible, provides the Tax Residency Certificate directly (often via a secure or private channel, not a public site).

    For many standard cases, commonly requested tax residency and related forms for Microsoft entities (for example, Microsoft Ireland Operations Limited or Microsoft Regional Sales Pte Ltd) are published and updated per year and can be downloaded from the “Set up common tax forms” section. However, coverage is limited to the years and entities listed there; for a 2026 certificate or for entities/years not listed, an official ticket is required.

    Internal finance or tax teams should therefore:

    • Check whether the required Microsoft entity and year appear in the available common tax forms list.
    • If not available, open a formal billing/tax support request with Microsoft to obtain the 2026 Tax Residency Certificate.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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