how to cancel my Microsoft36 account

Teresa Clyne 20 Reputation points
2026-01-26T04:53:57.24+00:00

I have an account and would like to cancel the subscription

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

Answer accepted by question author
Quinn.HP 9,770 Reputation points Independent Advisor
2026-01-26T05:42:05.77+00:00

Hello, I'm Quinn and here to help!

Here's how to cancel your subscription:

  1. Go to the Microsoft account services page.
  2. Sign in with the same email address that is being billed.
  3. Under Services & subscriptions, look for Microsoft 365 (or Office/Word).
  4. Click Manage next to the subscription.
  5. Choose Cancel subscription. If you don’t see the option, it may mean you’re signed in with the wrong account. Try other email addresses you may have used.

For more details, please see the official Microsoft support article:

https://support.microsoft.com/office/cancel-a-microsoft-365-subscription-46e2634c-c64b-4c65-94b9-2cc9c960e91b

Was this answer helpful?

1 person found this answer helpful.

0 additional answers

Sort by: Most helpful

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.