Can't join To do list

Chris Oosthuizen 80 Reputation points
2026-01-03T09:01:53.92+00:00

Shared a list with someone. When they click to join, they get this error:

"Can't join list. It looks like this list isn't available. Try contacting the person who invited you".

I checked that we are both Private accounts. I have gone through all the possible solutions that I could find but still cannot get the other person to join the list. We share other lists already. I have tried creating a new list but experience the same problem. After the error message on the recipient's side, I get a message that the person has joined the list, but this is not the case.

We have uninstalled/reinstalled the mobile apps, cleared the memory, tried the online option, nothing seems to work.

Why is this happening?

Microsoft 365 and Office | Microsoft To Do | For home

Locked Question. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

Answer recommended by moderator
Chris Oosthuizen 80 Reputation points
2026-01-20T20:20:20.2766667+00:00

Looks like the issue has been resolved for me. I can now share lists again.

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