Excel and Word files cannot be saved in Office 2021 Full License.

Wing Yin Lam 0 信譽點數
2026-11-04T02:38:29.26+00:00
  1. Excel and Word files cannot be saved in Office 2021 Full License.
  2. Please provide a direct hotline for your failure office software.

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Microsoft 365 與 Office | Excel | 家用版 | MacOS
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  1. Ian-T 15,695 信譽點數 Microsoft 外部員工 仲裁者
    2026-11-04T07:20:54.0233333+00:00

    I will answer you in English based on your previous message. As a friendly suggestion, posting in Traditional Chinese may help your question reach a wider audience and increase the chances of receiving assistance from other community members.

    Please note that our forum is a public platform, and we will modify your question to hide personal information in the description. Kindly ensure that you hide any personal or organizational information the next time you post an error or other details to protect personal data. 

    Hi @Wing Yin Lam

    Sorry for the inconveniences, please try these steps:

    • Uninstall the current Office version. You can check this instruction Uninstall Office for Mac
    • Install version 16.113 via this link
    • You may have to turn off Microsoft AutoUpdate to prevent that you get back the faulty updates.

    Hope this helps, feel free to give me an update

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