My another hotmail account was hacked

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My another hotmail account was hacked

Ronald Li 0

My another hotmail account (个人信息已删除) was hacked and I can't recover my account through my telephone number, I don't care if I can recover my account or not, but I want to make sure that the hacker can't use my account for any illegal activity, thanks

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Answer 1

你好！见到你很高兴！

恢复被黑账户的唯一方法是通过官方的Microsoft故障排除指南：

https://support.microsoft.com/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

如果账户恢复网页表单无法使用，且安全信息被黑客替换，恐怕没有其他可行的方法能恢复Microsoft账户，Microsoft支持也帮不上忙。

不过，我建议你立即联系Microsoft客服，因为他们在确认账户无法恢复后，可能会永久暂停该账户，以防止黑客使用该账户：

https://support.microsoft.com/home/contact?SourceApp=smc2&ContactUsExperienceEntryPointAssetId=S.HP.SmcContactUsLanding

输入“Microsoft 365登录问题”>点击“获取帮助”>向下滚动，选择“登录以联系支持”选项>Microsoft 365和Office >账单和账户档案问题 >确认>然后选择“在浏览器中与支持代理聊天”。

感谢你的理解。

此致敬意

达希尔