Recoved emails since account opened

Question

Recoved emails since account opened

Morris 20

Hi,

Is it possible for me to recover all emails from my Hotmail account? The account was opened around 15 years ago, and I could only see that the emails had been stored in my Hotmail account since 2019.

I have not opened the Hotmail account since 2016.

Thank you.

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Answer 1

Marc Vernon 9,405

Hi there, Morris! This is Marc, and thanks for reaching out.

Unfortunately, Microsoft only retains email data in your Outlook/Hotmail account for a limited time if the account has been inactive. If you haven’t signed in since 2016, it’s likely that older messages were automatically deleted as part of Microsoft’s data retention policy. Emails from before 2019 may no longer be recoverable, especially if the account remained inactive for multiple years.

Best,

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