OneDrive 同步時，異常嘗試在雲端刪除本地端仍然存在的檔案

Question

OneDrive 同步時，異常嘗試在雲端刪除本地端仍然存在的檔案

匿名

OneDrive 同步時

異常偵測本地端仍然存在的檔案已刪除

跳出通知詢問是否要將檔案也從雲端刪除

但檔案都還存在於硬碟中

鎖定的問題。此問題已從 Microsoft 支援服務社群移轉。您可以對其是否有幫助進行投票，但無法對問題新增註解或回覆，或進行追蹤。

0 則留言

由問題作者接受的回答

匿名

Dear Josh,

Thank you for the updated information.

Based on your description, when the user tries to sync OneDrive to the local, an error about the Delete file will pop up. However, the user didn't delete files both local and online.

You could try to unlink OneDrive and run OneDrive setup again to see the result via Help & Settings > Settings > On the Account tab, click Unlink this PC and then Unlink account > Follow the steps in the Welcome to OneDrive wizard to set up OneDrive again.

If the problem persists, you can try to reset OneDrive. Resetting OneDrive can reset all OneDrive settings. After resetting successfully, you can try to setup it up again to see the result.

Sincerely,

Jazlyn | Microsoft Community Moderator

0 則留言

2 個其他答案

Answer 1

Hi,

Maybe there is something wrong with the translation

The situation you described is not what I'm facing

The problem is

Files exists both locally and on the cloud
No any deleting action performed by user both locally and on the cloud
While onedrive is syncing, it abnormally detected some file is deleted locally, however no file is actually deleted
A popup message ask me "Remove files from all location? (You've deleted xxx files or removed from one drive folder)"

onedriver version: 22.111.0522.0002 (64bit)

Sincerely,

Josh

Answer 2

您好 Josh

感謝您在我們社區發帖。

根據您的描述，當您將一些檔案從本地端刪除後，發現這些檔案仍然存在於硬碟中。您提到了“異常偵測本地端仍然存在的檔案已刪除”，請問您的意思是您在雲端刪除的文件也仍然存在於本地嗎？

如果是的話，鑒於這種情況，您可以嘗試重設 OneDrive - Office 支援 (microsoft.com)，然後重新登錄看看是否從本地消失了。

如果問題還是存在，請您提供一下您的OneDrive版本。

祝好，

Jazlyn

***注意：如果您無法回复此主題，請確保您的電子郵件地址已在社區網站中認證。點擊您的帳戶名稱 >“我的個人資料”>“編輯個人資料”>添加您的電子郵件地址 > 勾選“接收電子郵件通知”複選框 > 點擊“保存”。 ***