Microsoft to do 手機記事刪除復原問題

匿名
2022-03-01T04:20:48+00:00

昨天在手機Microsoft To do 軟體中,為刪除已完成記事條列,竟然整個記事項目都被刪除。

請問:

  1. 該如何復原被刪記事?

2.已完成項目該如何單獨被刪除?

補充說明:

我在網上找方法說要去outlook刪除郵件找,但當我用to do同樣郵件登入outlook查時,刪除郵件是空的,完全找不到。

所以請不要給我一般官方回應,記事內容很重要,請盡速回復,謝謝。

建議:

To do app中請設垃圾桶,不小心刪除者可直接找回, 並手動清除垃圾桶。

Outlook | Web | Outlook.com | Calendar

鎖定的問題。 此問題已從 Microsoft 支援服務社群移轉。 您可以對其是否有幫助進行投票,但無法對問題新增註解或回覆,或進行追蹤。

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  1. 匿名
    2022-03-03T19:33:34+00:00

    ‎this response will be translated automatically. therefore, there may be grammatical errors or strange wording.‎

    ‎Hi ‎‎KKChen2‎‎!‎

    ‎thank you for coming back.‎

    ‎I'm glad you provided feedback in the To-Do app. I totally understand your feelings at this, but we have new information on this issue. So, it is true that there is no Recycle Bin for the To Do application itself which is can be very useful to easily access deleted items, but we have done more testing. Yesterday, when we copied the issue at the end, it seemed that one of our test accounts was not working properly because it made it impossible for tasks that we thought had been deleted to go to the Deleted Items folder in outlook.com. Today we tested it further and with different test accounts, we found that once you delete the task in the To-Do application, it will be reflected in the Deleted Items folder of the outlook.com, and there is also an option for you to delete it. We even tried to register other domains like Gmail as Microsoft accounts. We tested it and it seems to be working too. We can also view deleted tasks in outlook.com. Therefore, 1 out of 3 test accounts does not work.

    We want you to have a good experience with Microsoft To Do app, and for that reason, we will coordinate with our internal teams regarding to this matter so that this kind of problem will be avoided in the future.

    ‎For reference, we have a link here to a video recording of the tests we did. ‎‎https://bit.ly/3hCWt9a‎

    We sincerely, thank you for your kind consideration and understanding.

    ‎honestly‎

    ‎raynaldob‎

    ‎MODERATOR OF THE M365 CONSUMER FORUM‎

    ‎microsoft community‎

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  2. 匿名
    2022-03-03T10:33:25+00:00

    您好,

    謝謝回應,我Android手機和iphone上都有使用。

    知道記事無法復原感到沮喪,已依照您的建議向To do app人員反應。

    希望能被看到並改善。

    祝好

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  3. 匿名
    2022-03-02T19:57:18+00:00

    this response will be translated automatically. therefore, there may be grammatical errors or strange wording.

    Hello KKChen2!

    welcome to the microsoft office community forum. thank you for sharing your concerns with us today and we wish you all the best.

    I fully understand your concerns about the Microsoft To Do app, you tried to remove the column, but it removed the entire comment. Let's check and sort it out together. Rest assured, I will do everything I can to help you solve your problem.

    First of all, I would like to know what type of device you use on your Android phone or iOS device?

    answer your questions;

    if you use your phone after deleting a task on the to-do app, sorry to tell you that there is no restore option or trash to store the deleted items, but you can choose to undo the completed activity.

    This is a feature that is not yet available on the software. that being said, we recommend that you send a feature request to our developers about this issue. in this way, they will realize where improvements are needed, which will benefit users like you. to provide feedback, you can go to settings in the to-do app and you'll see the suggestions option. to find settings, just tap on your profile. take a look at the image below.

    image

    image

    to delete the completed task/item individually, you just need to swipe left and you will see a delete option. take a look at the image below.

    hope it helps. if you have any questions about this, please let me know.

    honestly

    raynaldob

    MODERATOR OF THE M365 CONSUMER FORUM

    microsoft community

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