Microsoft to do 手機記事刪除復原問題

此回應已自動翻譯。因此，可能有文法錯誤或奇怪的措辭。

嗨 ，凱臣2

感謝您的回復。我對遲到的回應表示歉意。

我想要求對您遇到的問題進行視頻錄製。通過這種方式，我們可以看到正在發生的事情的更大圖景。這也將有助於我們進行調查，並提出更準確的解決方案。

在此期間，請嘗試更新您的 MS To Do 應用程式，如果問題有變化，請重試。要更新應用程式，只需轉到您的iOS App Store或Google Play商店即可。您也可以在此處參考本文。 Microsoft To Do App 提供重要更新

真誠地

雷納爾多布

M365消費者論壇主持人

微軟社區

您好:

感謝回復，

1. 我的to do 2.53.217版中沒有undo的選項。所以不知你在說甚麼?

2.我也試過在outlook和gmail找過，但完全沒有已刪記事的訊息。

所以你的方式無用，也還是沒找到。

以上，謝謝。

‎this response will be translated automatically. therefore, there may be grammatical errors or strange wording.‎

‎Hi ‎‎KKChen2‎‎!‎

‎thank you for coming back.‎

‎I'm glad you provided feedback in the To-Do app. I totally understand your feelings at this, but we have new information on this issue. So, it is true that there is no Recycle Bin for the To Do application itself which is can be very useful to easily access deleted items, but we have done more testing. Yesterday, when we copied the issue at the end, it seemed that one of our test accounts was not working properly because it made it impossible for tasks that we thought had been deleted to go to the Deleted Items folder in outlook.com. Today we tested it further and with different test accounts, we found that once you delete the task in the To-Do application, it will be reflected in the Deleted Items folder of the outlook.com, and there is also an option for you to delete it. We even tried to register other domains like Gmail as Microsoft accounts. We tested it and it seems to be working too. We can also view deleted tasks in outlook.com. Therefore, 1 out of 3 test accounts does not work.

We want you to have a good experience with Microsoft To Do app, and for that reason, we will coordinate with our internal teams regarding to this matter so that this kind of problem will be avoided in the future.

‎For reference, we have a link here to a video recording of the tests we did. ‎‎https://bit.ly/3hCWt9a‎

We sincerely, thank you for your kind consideration and understanding.

‎honestly‎

‎raynaldob‎

‎MODERATOR OF THE M365 CONSUMER FORUM‎

‎microsoft community‎

您好，

謝謝回應，我Android手機和iphone上都有使用。

知道記事無法復原感到沮喪，已依照您的建議向To do app人員反應。

希望能被看到並改善。

祝好

this response will be translated automatically. therefore, there may be grammatical errors or strange wording.

Hello KKChen2!

welcome to the microsoft office community forum. thank you for sharing your concerns with us today and we wish you all the best.

I fully understand your concerns about the Microsoft To Do app, you tried to remove the column, but it removed the entire comment. Let's check and sort it out together. Rest assured, I will do everything I can to help you solve your problem.

First of all, I would like to know what type of device you use on your Android phone or iOS device?

answer your questions;

if you use your phone after deleting a task on the to-do app, sorry to tell you that there is no restore option or trash to store the deleted items, but you can choose to undo the completed activity.

This is a feature that is not yet available on the software. that being said, we recommend that you send a feature request to our developers about this issue. in this way, they will realize where improvements are needed, which will benefit users like you. to provide feedback, you can go to settings in the to-do app and you'll see the suggestions option. to find settings, just tap on your profile. take a look at the image below.

to delete the completed task/item individually, you just need to swipe left and you will see a delete option. take a look at the image below.

hope it helps. if you have any questions about this, please let me know.

honestly

raynaldob

MODERATOR OF THE M365 CONSUMER FORUM

microsoft community