Can not receive verify code

Question

匿名

When Microsoft asking verify my account, If "email" matches the email address on your account, we'll send you a code.
But I cannot receive the code

鎖定的問題。此問題已從 Microsoft 支援服務社群移轉。您可以對其是否有幫助進行投票，但無法對問題新增註解或回覆，或進行追蹤。

0 則留言

1 個回答

Answer 1

Hello Raymond! My name is Janbaz, and I am an Independent Advisor as well as a long-time Microsoft user.

I'm sorry that you are experiencing this issue, and I am hopeful that I will be able to help you find a satisfactory solution.

Dear Raymond, Please check the below article related to your issue:

Common problems with two-step verification for a work or school account

Try waiting a bit longer. Some carriers process requests more slowly than others.

If you still don’t get the code, use a different security contact method that’s associated with your account to get the code.

I would also suggest you to check the Troubleshooting verification code issues in the link

Microsoft account security info & verification codes

If none of them is helpful you can try contacting the Support to get the code https://support.microsoft.com/contactus

Please let me know if this doesn't work or if you need further assistance.

Warm Regards,

Janbaz