在 Teams 與頻道中控制設定、權限及成員資格
Hi rita.teng,
感謝您選擇微軟論壇。
根據您的描述,請嘗試打開您的瀏覽器,以無痕/隱私模式訪問(無緩存憂慮)Teams web app,看看是否能登錄。
與此同時,請檢查確保您的Teams桌面客戶端已是最新版本。請參考更新 Microsoft Teams。
如有必要,也可嘗試清除Teams緩存,看問題是否改善。步驟如下:
For Windows:
- 請至 System (C:) > Users > Your name > AppData > Roaming > Microsoft > Teams. 清除以下文件夾中內容。
%appdata%\Microsoft\teams\application cache\cache
%appdata%\Microsoft\teams\blob_storage
%appdata%\Microsoft\teams\Cache
%appdata%\Microsoft\teams\databases
%appdata%\Microsoft\teams\GPUcache
%appdata%\Microsoft\teams\IndexedDB
%appdata%\Microsoft\teams\Local Storage
%appdata%\Microsoft\teams\tmp
- 完成後,關閉Teams客戶端並重新啟動計算機。
For Mac:
1) 退出Microsoft Teams。
2) 刪除以下文件夾中的文件。
“~/Library/Application Support/Microsoft/Teams/Application Cache/Cache”
“~/Library/Application Support/Microsoft/Teams/blob_storage”
“~/Library/Application Support/Microsoft/Teams/Cache”
“~/Library/Application Support/Microsoft/Teams/databases”
“~/Library/Application Support/Microsoft/Teams/GPUCache”
“~/Library/Application Support/Microsoft/Teams/IndexedDB”
“~/Library/Application Support/Microsoft/Teams/Local Storage”
“~/Library/Application Support/Microsoft/Teams/tmp”
- 重新啟動Microsoft Teams。
希望對您有用,謝謝!
Best regards & Stay safe,
Qian