Hello ,
I understand you changed your device, and you are unable to use Office 2024 on your new device. I'll be providing some steps for you to follow to ensure you are able to use Office 2025 on your new device.
Office 2024 is a standalone license which can be used on one device at a time. To fully remove Office license from your old device fully,
Download and run the license removal tool on your Old Mac
- Download the license removal too using this link https://go.microsoft.com/fwlink/?linkid=849815
- Open the .pkg file from your Mac's Downloads folder.
- Select Continue and follow the prompts in the setup wizard.
- When you're ready to complete the license removal, select Install. You may need to enter your Mac's local admin account password.
- After the tool successfully removes licenses, select Close.
- Uninstall the License Removal Tool by dragging the Microsoft_Office_License_Removal file from Finder > Downloads to Trash,
For more information, visit this website: 如何移除 Mac 上的 Office 授權檔案 - Microsoft Support
Download and Install Office 2024 on Your New Mac
- Go to https://account.microsoft.com/services.
- Sign in with the Microsoft account linked to your Office 2024 license.
- Click Install Office and download the installer.
- Run the installer and complete the setup.
Activate Office on your new Mac
- Open Word or Excel.
- When prompted, sign in with your Microsoft account.
- If activation doesn’t happen automatically, go to:
- Word > About Word or Help > Activate Product
- Make sure it shows Office 2024 and not an older version.
For more information, visit this website: 啟用 Mac 版 Office - Microsoft Support
If Word or other apps don’t activate:
- Make sure you're not signed in with a different Microsoft account.
- Try signing out and back in from the app.
- Check your license status at office.com under My Account > Subscriptions.
Hope this helps.
Best Regards.
Favour | Microsoft Q&A Forum Support Specialist