ASUS A15 FA506IC 玩遊戲時不定時黑屏當機與藍屏當機

匿名

如題，重設過電腦，更新過驅動程式，但不確定問題是甚麼?\

Microsoft (R) Windows Debugger Version 10.0.25200.1003 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Windows\Minidump\010523-11203-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 22000 MP (16 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Machine Name:
Kernel base = 0xfffff807`7fc00000 PsLoadedModuleList = 0xfffff807`80829a80
Debug session time: Thu Jan  5 02:41:46.394 2023 (UTC + 8:00)
System Uptime: 0 days 3:28:45.241
Loading Kernel Symbols
..

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

.............................................................
................................................................
................................................................
................
Loading User Symbols
Loading unloaded module list
..............
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff807`8001afd0 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:fffff382`384de760=00000000000000f7
14: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_OVERRAN_STACK_BUFFER (f7)
A driver has overrun a stack-based buffer.  This overrun could potentially
allow a malicious user to gain control of this machine.
DESCRIPTION
A driver overran a stack-based buffer (or local variable) in a way that would
have overwritten the function's return address and jumped back to an arbitrary
address when the function returned.  This is the classic "buffer overrun"
hacking attack and the system has been brought down to prevent a malicious user
from gaining complete control of it.
Do a kb to get a stack backtrace -- the last routine on the stack before the
buffer overrun handlers and BugCheck call is the one that overran its local
variable(s).
Arguments:
Arg1: fffff382384dfc40, Actual security check cookie from the stack
Arg2: 000039b5cf5497c2, Expected security check cookie
Arg3: ffffc64a30ab683d, Complement of the expected security check cookie
Arg4: 0000000000000000, zero

Debugging Details:
------------------

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1905

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 14453

    Key  : Analysis.IO.Other.Mb
    Value: 23

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 30

    Key  : Analysis.Init.CPU.mSec
    Value: 812

    Key  : Analysis.Init.Elapsed.mSec
    Value: 243808

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 98

    Key  : Bugcheck.Code.DumpHeader
    Value: 0xf7

    Key  : Bugcheck.Code.Register
    Value: 0xf7

    Key  : Dump.Attributes.AsUlong
    Value: 1008

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 0

FILE_IN_CAB:  010523-11203-01.dmp

DUMP_FILE_ATTRIBUTES: 0x1008
  Kernel Generated Triage Dump

BUGCHECK_CODE:  f7

BUGCHECK_P1: fffff382384dfc40

BUGCHECK_P2: 39b5cf5497c2

BUGCHECK_P3: ffffc64a30ab683d

BUGCHECK_P4: 0

SECURITY_COOKIE:  Expected 000039b5cf5497c2 found fffff382384dfc40

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

TRAP_FRAME:  ffff800000000000 -- (.trap 0xffff800000000000)
Unable to read trap frame at ffff8000`00000000

STACK_TEXT:  
fffff382`384de758 fffff807`80101325     : 00000000`000000f7 fffff382`384dfc40 000039b5`cf5497c2 ffffc64a`30ab683d : nt!KeBugCheckEx
fffff382`384de760 fffff807`7ffe2c32     : fffff382`384df9e0 fffff382`384de8a0 fffff807`7fe2fdd4 fffff807`7fc53f7c : nt!_report_gsfailure+0x25
fffff382`384de7a0 fffff807`7ffe2bc7     : fffff382`384dede0 fffff382`384dedb0 fffff382`384dedd0 fffff382`384de800 : nt!_GSHandlerCheckCommon+0x5a
fffff382`384de7d0 fffff807`80026242     : 00000000`00000000 00000000`00000000 00000000`00000000 fffff382`384de8a0 : nt!_GSHandlerCheck+0x13
fffff382`384de800 fffff807`7fef7957     : fffff382`384deda0 fffff807`7fe2fdd4 fffff382`384df9e0 fffff382`384de8a0 : nt!RtlpExecuteHandlerForException+0x12
fffff382`384de830 fffff807`7fefb8a1     : ffffffff`ffffffff fffff382`384df850 fffff382`384df850 fffff382`384defc0 : nt!RtlDispatchException+0x2d7
fffff382`384def90 fffff807`8003048e     : 00000000`00001000 fffff382`384df850 ffff8000`00000000 00000000`00000000 : nt!KiDispatchException+0x1b1
fffff382`384df670 fffff807`8002bb26     : 00000000`00000000 00000000`00000000 0000001d`29c2b7f9 00000000`00000000 : nt!KiExceptionDispatch+0x10e
fffff382`384df850 fffff807`7fe325e8     : fffff780`00000008 fffff780`00000350 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x426
fffff382`384df9e0 fffff807`7fe2fdd4     : 00000000`00000000 ffffa780`1a580440 ffff9701`9b9ae080 00000000`00000488 : nt!PpmIdlePrepare+0x158
fffff382`384dfc40 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!PoIdle+0x414

SYMBOL_NAME:  nt!_report_gsfailure+25

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.22000.1335

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  25

FAILURE_BUCKET_ID:  0xF7_MISSING_GSFRAME_nt!_report_gsfailure

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {82d2c1b5-b0cb-60a5-9a5d-78c8c4284f84}

Followup:     MachineOwner
---------

鎖定的問題。此問題已從 Microsoft 支援服務社群移轉。您可以對其是否有幫助進行投票，但無法對問題新增註解或回覆，或進行追蹤。

0 則留言

34 個回答

Pondsi 353.9K 信譽點數

2023-01-08T14:53:53+00:00

感謝回復，

根據描述，更新會安裝舊版的amd驅動。（確定驅動是設備供應商官網的，不是amd官網的。）

建議安裝正確的驅動後，嘗試運行以下工具，看下是否可以屏蔽該驅動的更新。

http://download.microsoft.com/download/F/2/2/F2...

獨立顧問不是微軟員工，根據我的了解，沒有看到修正該錯誤相關的消息。

若是48小時內沒有新的回復，我將無法再收到回復提醒。

註意！請務必遮擋個人信息（電子郵件/電話/姓名等）。（若是沒有，請忽略）
此回答有幫助嗎？

0 則留言沒有留言
匿名

2023-01-08T13:28:28+00:00

是!感謝回復!

目前已知問題:Windows Update會強迫更新AMD的驅動，即便這個更新可能是版本上的回退。

這樣的更新會發生在日常使用中，因此更新時可能會造成電腦當機、蘭屏，不確定是否還有版本衝突的問題。

想請問這個狀況是否會有後續修正?
此回答有幫助嗎？

0 則留言沒有留言
Pondsi 353.9K 信譽點數

2023-01-08T06:12:58+00:00

感謝回復，

顯示amd處理器相關的異常。

請問是否有核顯？

若是48小時內沒有新的回復，我將無法再收到回復提醒。

註意！請務必遮擋個人信息（電子郵件/電話/姓名等）。（若是沒有，請忽略）
此回答有幫助嗎？

0 則留言沒有留言

匿名

麻煩再看一下這個DMP檔的問題在哪裡?

Microsoft (R) Windows Debugger Version 10.0.25200.1003 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Windows\Minidump\010823-12406-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*
Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 22621 MP (16 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Machine Name:
Kernel base = 0xfffff802`18a00000 PsLoadedModuleList = 0xfffff802`19612fc0
Debug session time: Sun Jan  8 03:53:47.835 2023 (UTC + 8:00)
System Uptime: 0 days 0:00:17.668
Loading Kernel Symbols
..

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

.............................................................
................................................................
................................................................
...............
Loading User Symbols
Loading unloaded module list
......
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff802`18e28700 48894c2408      mov     qword ptr [rsp+8],rcx ss:ffffa88b`f52a5510=000000000000000a
14: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 000000000aaca04b, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80218e3e7ba, address which referenced memory

Debugging Details:
------------------

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1578

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 3645

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 125

    Key  : Analysis.Init.Elapsed.mSec
    Value: 15018

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 87

    Key  : Bugcheck.Code.DumpHeader
    Value: 0xa

    Key  : Bugcheck.Code.Register
    Value: 0xa

    Key  : Dump.Attributes.AsUlong
    Value: 1008

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 0

FILE_IN_CAB:  010823-12406-01.dmp

DUMP_FILE_ATTRIBUTES: 0x1008
  Kernel Generated Triage Dump

BUGCHECK_CODE:  a

BUGCHECK_P1: aaca04b

BUGCHECK_P2: 2

BUGCHECK_P3: 0

BUGCHECK_P4: fffff80218e3e7ba

READ_ADDRESS: fffff8021971c468: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
 000000000aaca04b 

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  sihost.exe

TRAP_FRAME:  ffffa88bf52a5650 -- (.trap 0xffffa88bf52a5650)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=000000000aaca04b rbx=0000000000000000 rcx=ffffdc0b5bdc4946
rdx=ffffcc80994e0eba rsi=0000000000000000 rdi=0000000000000000
rip=fffff80218e3e7ba rsp=ffffa88bf52a57e0 rbp=0000000000000000
 r8=0000000000000000  r9=000000000000000d r10=ffffdc0b5bdc48a4
r11=000000000000006e r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
nt!memcpy+0x7a:
fffff802`18e3e7ba 8400            test    byte ptr [rax],al ds:00000000`0aaca04b=??
Resetting default scope

MISALIGNED_IP: 
nt!memcpy+7a
fffff802`18e3e7ba 8400            test    byte ptr [rax],al

STACK_TEXT:  
ffffa88b`f52a5508 fffff802`18e3dda9     : 00000000`0000000a 00000000`0aaca04b 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
ffffa88b`f52a5510 fffff802`18e39434     : 00000000`000000ff 00000000`00000000 ffff8001`3df19180 fffff802`18c1a915 : nt!KiBugCheckDispatch+0x69
ffffa88b`f52a5650 fffff802`18e3e7ba     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x474
ffffa88b`f52a57e0 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00f29e6e : nt!memcpy+0x7a

SYMBOL_NAME:  nt!KiPageFault+474

IMAGE_VERSION:  10.0.22621.963

STACK_COMMAND:  .cxr; .ecxr ; kb

MODULE_NAME: AuthenticAMD

IMAGE_NAME:  AuthenticAMD.sys

FAILURE_BUCKET_ID:  IP_MISALIGNED_AuthenticAMD.sys

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {716d112a-8330-4bbb-160c-ec98297019d2}

Followup:     MachineOwner
---------

0 則留言

Pondsi 353.9K 信譽點數

2023-01-07T10:58:46+00:00

感謝回復，

若是有核顯，嘗試在裝置管理員中，禁用英偉達顯卡，看下是否恢復正常，以便判斷是否和英偉達顯卡有關。

若是48小時內沒有新的回復，我將無法再收到回復提醒。

註意！請務必遮擋個人信息（電子郵件/電話/姓名等）。（若是沒有，請忽略）
此回答有幫助嗎？

0 則留言沒有留言