電腦當機藍屏問題

匿名
2022-12-12T07:22:52+00:00

此藍屏問題近期已發生過3次,.dmp檔內容皆相同。

  • .dmp檔內容

Microsoft (R) Windows Debugger Version 10.0.25200.1003 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [E:\OneDrive\NB_GREEN\SIEMENS Project\QingLu\2018\2018 XY2 IPC Event\WER8e04.dir00\Mini101722-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is:
ReadVirtual: 671f0000 not properly sign extended
Windows XP Kernel Version 2600 (Service Pack 3) MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 2600.xpsp.080413-2111
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055d720
Debug session time: Mon Oct 17 23:08:30.500 2022 (UTC + 8:00)
System Uptime: 3 days 0:01:24.406
ReadVirtual: 68000000 not properly sign extended
Loading Kernel Symbols
...............................................................
..............................................
Loading User Symbols
Loading unloaded module list
.......
For analysis of this file, run !analyze -v
eax=b9b4013c ebx=8a33bc08 ecx=00000000 edx=00000000 esi=8a33bc08 edi=8a288868
eip=804f9f33 esp=a8990508 ebp=a8990520 iopl=0         nv up ei ng nz na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00000286
nt!KeBugCheckEx+0x1b:
804f9f33 5d              pop     ebp
2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 00000003, Process
Arg2: 8a33bc08, Terminating object
Arg3: 8a33bd7c, Process image file name
Arg4: 805d2970, Explanatory message (ascii)

Debugging Details:

ETW minidump data unavailable
This command requires a minimum of Win7 on the target.

KEY_VALUES_STRING: 1

Key  : Analysis.CPU.mSec
    Value: 342

Key  : Analysis.DebugAnalysisManager
    Value: Create

Key  : Analysis.Elapsed.mSec
    Value: 4887

Key  : Analysis.IO.Other.Mb
    Value: 0

Key  : Analysis.IO.Read.Mb
    Value: 0

Key  : Analysis.IO.Write.Mb
    Value: 3

Key  : Analysis.Init.CPU.mSec
    Value: 217

Key  : Analysis.Init.Elapsed.mSec
    Value: 265644

Key  : Analysis.Memory.CommitPeak.Mb
    Value: 59

Key  : Bugcheck.Code.DumpHeader
    Value: 0xf4

Key  : CriticalProcessDied.Process
    Value: csrss.exe

FILE_IN_CAB:  Mini101722-01.dmp

BUGCHECK_CODE:  f4

BUGCHECK_P1: 3

BUGCHECK_P2: ffffffff8a33bc08

BUGCHECK_P3: ffffffff8a33bd7c

BUGCHECK_P4: ffffffff805d2970

PROCESS_NAME:  csrss.exe

CRITICAL_PROCESS:  csrss.exe

EXCEPTION_RECORD:  a89909d8 -- (.exr 0xffffffffa89909d8)
ExceptionAddress: 7c97045f
   ExceptionCode: c0000006 (In-page I/O error)
  ExceptionFlags: 00000000
NumberParameters: 3
   Parameter[0]: 00000008
   Parameter[1]: 7c97045f
   Parameter[2]: c000000e
Inpage operation failed at 7c97045f, due to I/O error c000000e

ERROR_CODE: (NTSTATUS) 0xc0000006 - 0x%p    O       0x%p  O     C ] 0x%x    I/O    ~   A   L k N   D         J O     C

CUSTOMER_CRASH_COUNT:  1

EXCEPTION_CODE_STR:  c0000006

EXCEPTION_PARAMETER1:  00000008

EXCEPTION_PARAMETER2:  7c97045f

EXCEPTION_PARAMETER3:  c000000e

EXCEPTION_STR:  0xc0000006

STACK_TEXT: 
a8990520 805d1ab9     000000f4 00000003 8a33bc08 nt!KeBugCheckEx+0x1b
a8990544 805d2a1b     805d2970 8a33bc08 8a33bd7c nt!PspCatchCriticalBreak+0x75
a8990574 8054161c     8a33be50 c0000006 a89909b0 nt!NtTerminateProcess+0x7d
    <Intermediate frames may have been skipped due to lack of complete unwind>
a8990574 80501151 (T) 8a33be50 c0000006 a89909b0 nt!KiFastCallEntry+0xfc
    <Intermediate frames may have been skipped due to lack of complete unwind>
a89905f4 804fe806 (T) ffffffff c0000006 a89909f8 nt!ZwTerminateProcess+0x11
a89909b0 805028bf     a89909d8 00000000 a8990d64 nt!KiDispatchException+0x3a0
a8990d34 80544ee7     00f2f20c 00f2f22c 00000000 nt!KiRaiseException+0x175
a8990d50 8054161c     00f2f20c 00f2f22c 00000000 nt!NtRaiseException+0x33
    <Intermediate frames may have been skipped due to lack of complete unwind>
a8990d50 7c97045f (T) 00f2f20c 00f2f22c 00000000 nt!KiFastCallEntry+0xfc
WARNING: Frame IP not in any known module. Following frames may be wrong.
    <Intermediate frames may have been skipped due to lack of complete unwind>
00f2f528 00000000 (T) 00000000 00000000 00000000 0x7c97045f

SYMBOL_NAME:  nt!PspCatchCriticalBreak+75

MODULE_NAME: nt

IMAGE_NAME:  ntkrpamp.exe

IMAGE_VERSION:  5.1.2600.5512

STACK_COMMAND:  .cxr; .ecxr ; kb

FAILURE_BUCKET_ID:  0xF4_csrss.exe_BUGCHECK_CRITICAL_PROCESS_IOERR_c000000e_nt!PspCatchCriticalBreak+75

OSPLATFORM_TYPE:  x86

OSNAME:  Windows XP

FAILURE_ID_HASH:  {a27cd6f4-a542-75f5-260d-764e0548c3b0}

Followup:     MachineOwner

  • 已確認非csrss.exe病毒問題
  • ntkrpamp.exe路徑為c:\windows\Driver Cache\i386\sp3.cab
    • 已確認正常開機狀態下未出現,故非W32.Bolzano病毒問題

比對之前發生藍屏時的System Event如下圖

最後一次是開機沒多久就藍屏。

請協助分析問題原因

感謝!!

Windows for home | 舊版 Windows 版本 | 裝置和驅動程式

鎖定的問題。 此問題已從 Microsoft 支援服務社群移轉。 您可以對其是否有幫助進行投票,但無法對問題新增註解或回覆,或進行追蹤。

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2 個回答

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  1. 匿名
    2022-12-12T12:20:54+00:00

    你貼的圖是 XP SP3 的

    此回答有幫助嗎?

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  2. 匿名
    2022-12-12T08:42:02+00:00

    csrss.exe 在您的電腦上雖然不是病毒,但就算不是病毒也有可能發生問題。

    您可以先按照下面給的步驟,看看能否解決問題。

    https://1drv.ms/t/s!AvnHXvgfrY_6z0i3aHHLPk_b6zP0?e=pNPAGE

    —————————————————————————————————————————————————————

    此回答有幫助嗎?

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