Do you have key in your hand
Windows 11 Pro License Error (0xc004f050) after notebook repair
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
匿名
We've a MSI laptop with win10 home as default OS. We've also purchased a win11 Pro license for the laptop and installed.
Recently our laptop HDMI port and on-board display card is malfunction and repaired under warranty. It seems the motherboard of the laptop is replaced.
When we try to upgrade the laptop back to win11 pro using the CD-Key, it is not working with error code (0xc004f050).
How could we resolve the issues?
Windows for home | Windows 11 | 授權和啟用
鎖定的問題。 此問題已從 Microsoft 支援服務社群移轉。 您可以對其是否有幫助進行投票，但無法對問題新增註解或回覆，或進行追蹤。
-
匿名
2023-06-05T08:35:28+00:00 -
匿名
2023-06-05T08:32:16+00:00 We purchase the win11 pro license via vendor, they are not assoicated to any Microsoft account
-
匿名
2023-06-05T07:32:01+00:00 Add your Microsoft account which used for purchase your Pro license. Your licence might tied up with that MS account
-
匿名
2023-06-05T06:54:54+00:00 Hi Dhanam,
The "troubleshoot" option does not exists.
I think the reason is that the laptop contains a pre-installed win10 home edition after repairing. It seems that the troubleshoot option doesn't exists if there are an activated windows.
CH
-
匿名
2023-06-05T04:40:16+00:00 Hi, I am Dhanam, Independent Advisor here to work with you on this issue.
I know this has been difficult for you, Rest assured, I'm going to do my best to help you.
The Activation troubleshooter could help.
To use the troubleshooter, select Start > Settings > Update & Security > Activation, and then select Troubleshoot > follow screen instructions.