pc cannot start up

匿名
2024-01-30T09:40:25+00:00

my pc suddenly appear in blue error screen as the attached picture. I pressed F8 ,then further few options appear, I chosen all of them, but all of them did not show further process.Besides I try to use a win10 usb to boot up, it even did not boot up , I cannot boot into any screen (eg. startup repair) at all. so I cannot further try any other method (eg. command prompt, repair options) I am not sure whether it is related as my pc has installed reboot card.,or it was related to hardware issue. Please help .I have no idea how to fix.

Windows for home | Windows 10 | 裝置和驅動程式

鎖定的問題。 此問題已從 Microsoft 支援服務社群移轉。 您可以對其是否有幫助進行投票,但無法對問題新增註解或回覆,或進行追蹤。

0 則留言 沒有留言

13 個回答

排序依據: 最新
  1. 匿名
    2024-01-30T12:37:56+00:00

    The Win10 usb thumb was created with a window 10 iso file from Rufus tool properly, so I guess it is no problem with the usb.

    I tried by boot directly from usb, and also I tried to press F12, aim to boot directly from usb device, the result was also

    unsuccessful, the window 10 installation screen never appeared .

    此回答有幫助嗎?

    0 則留言 沒有留言
  2. DaveM121 949.2K 信譽點數 獨立顧問
    2024-01-30T12:31:12+00:00

    Okay, glad to help!

    此回答有幫助嗎?

    0 則留言 沒有留言
  3. 匿名
    2024-01-30T12:29:45+00:00

    I will tell you once I go back office tomorrow

    此回答有幫助嗎?

    0 則留言 沒有留言
  4. DaveM121 949.2K 信譽點數 獨立顧問
    2024-01-30T11:17:09+00:00

    Yes, my method should still work in that case, if it does not, you will need to create a bootable Windows 10 USB on another working PC and boot your PC from that, then rather than installing Windows 10, select ‘Repair this Computer’ that will give you access to the Recovery Environment from there

    In the Recovery Environment on the USB, try each recovery option.

    Click this link:

    https://www.microsoft.com/en-us/software-downlo...

    to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), you can create a bootable USB flash drive (min 8GB) using that tool

    Then, Boot your PC from the Installation Media you just created (change Boot Order in your BIOS)

    此回答有幫助嗎?

    0 則留言 沒有留言
  5. 匿名
    2024-01-30T11:15:18+00:00

    Dave.i need to state further.The pc was with Dell brand. After I pressed the power button.then the dell logo

    appeared,then windows screen (spinning dots) has never appeared.

    It then went to the blue error screen.

    So in this situation .Can i try your method to fix ?

    此回答有幫助嗎?

    0 則留言 沒有留言